Working with Steve was the only thing that saved this rental. I had a 10:00 am appointment. I arrived at 10:05 and the door was locked and no one was there. I called the phone # that I got in a text from U-Haul, 443-825-4122, and it is NOT A WORKING #. Steve arrived about 10:10 and was very personable and helpful. Thank you Steve.
Jeffrey N
Culture Caribbean Cuisine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21201
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Customer Reviews
- 3.0 Average Customer Rating
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I was a little confused on the drop off because no one was there
Charles EThe gas was lower than it said in the truck I had to put more gas in it
JEREMIAH LDid not receive dolly i ordered. No one on site to help.
Latoya RApon arrival there was no one is the building I waited about 30 minutes until someone unlocked the door, I booked at 2pm paid 100$ deposit for 50 miles I only used 6 miles and was charged for 6 gallons of gas. I got 22$ back and on top of they went to lunch at the time of my return at 2pm waited for over 1/2 a hour till someone returned and they didn’t finalize my return till after 4 pm.
SHAUTE H