The worker had three hats. It was the cook. He was the cashier and he was also the representative for U-Haul. We’re in a truck. We took forever to download the explanation. I was on the timer to pick up the truck and I had to wait for service.
Gladys G
Glenmore Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Poorly run operation. Attendant attached trailer to my vehicle incorrectly (told to me by person at location I dropped it off).
Brian FEverything went very smoothly. The guys there were very helpful.
janice bI pulled up at my scheduled pick up time of 3:30pm and didn’t leave until 5:30. I reserved a 10ft truck and a vehicle trailer and the attendant claimed he didn’t see my reservation for the trailer. He argued and yelled at me. I felt unsafe so I called the customer service number. I spoke with Ashley and she even tried calling him to confirm my reservation. He purposely didn’t answer and only answered for his manager. He was not professional at all, with myself or Ashley. Again, he argued and yelled at me I asked Ashley to sit on the phone for my safety. I would not ever recommend picking up U-Haul equipment from this location!
Maulana WThe difference between this location and the pickup location is I chose this drop off location.
Aundrea L