Provide a POS terminal so the clerk doesn't have to send my cc info over his laptop.
DANIEL V
Divine Logistics Bayfield
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4M3C1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My experience was a mix of good and bad. The good: With very short notice, I was able to get a truck rental booked the day before a move. The person who arranged this was friendly and helpful. This employee did what he could to be helpful. The bad: It was Dec.1 and the roads had snow, slush, and ice. There was not a drop of washer fluid in the truck so I had to add a jug myself. The tires didn't have much tread left on them so the truck didn't grip the road as good as they should have. The most frustrating thing was I had the truck booked for 8AM and the employee didn't show up until almost 830AM. Their sign and Google Business page states they open at 8AM and that's why I booked it for then. Truck was clean but not maintained for the price you pay. See above.
CHRISTOPHER AA little confused about the whole process. Booked online, was informed that I could pickup at 12:00pm. Loaded up the app at that time, and it advised to call. I call, they say to go inside the office. I call the office to ask instructions they mislead me to the office, accidentally. Afterwards, I finally got the keys after waiting in the office alone for a rep to come back after 5 minutes, got to the truck, double checked the app as I know normally you need to take photos before hand of the truck. However it did not prompt me. But the wiper blade was not working. I called the u-haul office and they told me I need to submit pictures on the app prior to picking up but I advised I went into the office, was given the keys and then a contract was emailed to me. I tried telling them that but it was not understood I believe. Anyways the only other problem also was they said the gas tank was 3/4 full. But mine was just over half a tank full. So I did have to top up a bit of gas. A bit of better communication and the staff to be a little more attention to detail
RYAN KNo customer support. Trailer wire was way too short. Called for help no answer or return call. Had to purchase an extention 70$. Was told parking lot was being cleaned. 12” of snow when I returned at midnight same 12” of snow was there. Truck got stuck at pickup and drop off will never use this location again.
ANTHONY SNo one there to help with hookup or receive return. Did not know I needed adapter for lights ie flat 4 to round 7. Also feel there was an extra charge. Left msg no return call.
RALPH D