Rude, abrupt, threatened to cancel my rental due to hrs listed online. Yelled angrily on phone, worst manager!!! Front desk gentlemen were a pleasure! However, will never use uhual again, from switching times, pickup locations and being unable to contact anyone! Unacceptable! Two other customers were there..one with a reservation cancelled a few mins before he arrived, and had to drive another hr north! Good luck people
Susana B
Divine Logistics Bayfield
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4M3C1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Make sure someone actually checks the inside of truck/ van to make sure it is clean ! Make sure all your tires are filled properly. I had the tire signal on the dashboard the entire time ; tried to fill with air and nothing changed the psi Have your oil above 10 % for gods sake. Driving at 5% made me nervous the entire time driving and that’s when I got into the truck at the start. By the time I finished with the truck … it was below 3% Have your worker who answers the phone say which company you are .., there was only a sarcastic “hello” when I called. I think it is supposed to “ uhaul , how can I help you “
Lydia LAverage
BRIAN GThe counter rep was both rude and unhelpful. They never answer the phone and finding the office was not easy. Rep Was no help in directing us to the trailer nor did they assist with connecting the trailer. Half the lights didn't work - if we weren't so desperate for a trailer I'd have cancelled altogether.
MARK DI rented a truck from this location and paid for a trolley, but it wasn't in the truck when I picked it up. When I tried to go back inside to get help, the store was already closed, even though I was there 15 minutes before closing time. We had to move everything without the trolley, which was a huge hassle. To top it all off, I was still charged for it. I would not recommend this location.
Nitin W