Well I was lied to about a closest drop off location from the lady I was moving to a new state not familiar with the area and she was going to have me drive 40 miles away from my house which I found out after getting here then to find out that there was a U-Haul drop off only 3 miles away from my house I had to call customer service to get it changed. She also was very unprofessional and unpleasant to deal with she was chomping on pizza looked unclean and wearing house clothes and crocs. I also on behalf of U-Haul didn’t appreciate the last minute phone call saying my rental equipment wasn’t available in my town when come to find out after I drove 50 miles to pick it up it was I was lied to and it has made my experience awful
Joshua C
Phillips Rental Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batesville, AR 72501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkExcellent service, and very kind
Rebecca PDropped off before the store opened.
JOHN WSales Lady was extremely pleasant and friendly. Took the time to go through everything with me. Very knowledgeable and professional.
Michael PThe whole experience was great . Will definitely go back when needed .
Margret A