Need to be more descriptive about mileage and prices BEFORE RENTING TRUCKS. Also, was very difficult to do an online app because of it kicking out n restarting over!! Couldn't get nobody on the phone to assist without an attitude behind it. This was my very first time using a uhaul and I will NEVER go through them again!!!! Pricing was RIDICULOUS
Rhonda H
Baldwin Cycles
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bay Minette, AL 36507
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I always shop with u-haul for every move and this has been the first one where i have been disappointed. the communication was very unclear from the u-haul assisting office. The pickup location man was helpful and did all he could do, but the u-haul services this time i was not pleased with.
Stephanie Cit was hard to find and the owner was at work and I had to come back to pick up trailer
Shantres PNothing.
TINA NI was challenged with the website checkin, until Justin Smith advised I download the App. He was super! But the pickup facility is only open when the owner has cycle business, so there’s no onsite help. I was at his business too long,( security cameras?)so he did show up. He said his interest was down and he has a day job?? Eventually Justin checked in my truck and all was good. He’s patient, kind and knowledgeable.
Carletta S