The whole pick up process from the beginning was a total nightmare. They had us pick up from a gas station on route 109 in west Babylon. The gas attendant was so rude and didn’t help whatsoever. The customer service reps for U-Haul tried to help except for one who was rude and i got her a second time and she made me feel like i was incompetent. I truly would never ever rent from U-Haul again after that whole experience/ process. Call forwarding so many times. No one knew how to help. The second place they sent us to the guy wanted to charge my card again. A true nightmare. If it wasn’t to move my apt to another state i truly would have made it work on my own without haul because they made the experience on my moving day the worst ever.
EDWIN G
Stop & Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bay Shore, NY 11706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Overcharged for fuel when I put it back on the same i got it from
JEFFREY CI went online and the 8’ van rental was $19.95 plus $1.29/mile and I was charged $129 plus environmental fee and tax totally $141. I only used the van for two hours. What I was charged was excessive.
Sergio RThe location is a rundown gas station. The place reeked off piss and had bugs crawling all over. I left feeling gross. Car rental was clean no issue with that.
Christine Fclean truck and well maintained
kenneth d