To All, I received the bill for my rental. Please let it be known that I rented the vehicle for about 6 hrs. I returned the vehicle after 1 PM on Saturday and was told that they'll send me my receipt later on that day. Well, I got the receipt, but they are charging me for 2-day rental. Why? I don't know, maybe a mistake or an oversite. Please credit my account to reflect the 1-day rental and not the 2-day rental as listed on the receipt. They were 2 people at that pick-up/drop/off location who witnessed the rental. please check their cameras as this clearly will show that I'm correct. Thank You, Robert ColonRobert C.
Stop & Fuel
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Bay Shore, NY 11706
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Very unfriendly clerk. Couldn't explain anything or speak English well. More concerned about gas station then helping a customer standingrihht in front of him. Took forever to get any information from him on rental. Took2 days to get e-mail receiptJames P.
Took forever to check out. Charges were added to my bill which I did not authorize.Steven B.
I got charged for renting items however they weren't even available. I selected mobile pickup but since items weren't available I had to go talk to the people that worked inside which took 40 minutes because of their â€œslow computerâ€. Absolutely ridiculous this was the worst experience I've ever had with uhaul.Carli K.
This was terrible. The location was terrible and they did nothing to explain how this service works. They billed the wrong amount and still have no corrected. Will not use uhaul again.Aaron D.