I was charged over double of what it should have been. I was charged $192 for missing/damage charge when the unit was not missing nor had been damaged. A cleaning fee for $25, there was nothing in the back and I cleaned any trash in the front. There is over $200 in unnecessary charges. If this is how it works with u-haul there’s no way I’m recommending you to anyone or using your services anymore! This is bull****
Michael D
64 Auto OF Beebe LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beebe, AR 72012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I dropped the truck and trailer off after hours...pretty convenient from where we live.
Derek WN/A
Jamie YI was charged a $50.00 cleaning fee. The truck was returned in as good as or better shape than I picked it up in and with more fuel than when I picked it up. This location uses deceptive practices and I will not rent from this location again. I believe this location is doing harm to the U-Haul brand. Additionally the location I called did not have the correct truck and my pickup location was changed by U-Haul, essentially costing an additional $20.00 in mileage fees.
Timothy HRodney was awesome! He was working alone that day and was swamped. But Rodney still took the time to get me all set up and answer any questions I had. Great experience
Christopher S