Online services could be better explained especially one way and in town I was not given the choice I was just shown in town not one way and so I did not know my rights it was my first time using U-Haul and I had gone to the Mount Dora office and they told me that if I return the truck there instead of at the Bellevue office that I would get charged twice the amount I have just been through some traumatic experiences with a domestic violence and there was no empathy in the Mount Dora they stated that they couldn't do nothing and that they would definitely charge me twice the fair then when I said no that I will just return it back to Bellevue the clerk there told me that that was a lie that I could have returned it there and it wouldn't have costed me twice as much so I don't know which one to believe
Herminia C
Silver Line Designs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Belleview, FL 34420
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Customer Reviews
- 4.5 Average Customer Rating
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I made the online order and when I got there to pick it up I had to go retrieve the truck they did not do walk around with me I had to figure it out myself and when I got the paperwork I saw it would be a dollar a mile and she changed the drop off location so I would had to pay another 100 bucks
MICHAEL MStop setting the bar so high for other rental locations.
Dalton rThe truck was clean, and it performed as I needed!
LEONARD SLocation was a bit odd. It was a small boutique which also runs a uhaul. The gentleman assisting us was pretty anti social and seemed put off by serving us. His wife however, was very friendly. I’d probably opt for service at another location.
RICHARD L