Trailer was not good for towing, we ended up getting damage to our vehicle after a bad strap on the tire ended up shifting, causing the whole vehicle to shift to the side. Not only that but the fender was bent, and marked to not be used and wouldn't clip in the proper way. Then there was a short in the connection to the trailer lights causing us not to always have lights. My buddy that towed for us ended up not wanting to tow it back because he was worried about getting the ticket for no trailer lights, but we were told we still had to pay for the tow back to the place, even though that trailer should have never left the lot. I have rented from U-Haul before, but this was the worst experience Ive had by far.
Piper E
Ace Hardware Of West Belleville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Belleville, IL 62223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The clerk was rude , customer service was horrible. As if he didn’t want to be there.
Simon HThe guy that help me was rude and did not want my help at first and he never lock the trailer to the ball. If you are going to make them be the ones to hook it up they need to make sure that they know what they are doing
Steven FThank you for making it easy.
john mEmployees at this location worked diligently to secure my reservation
Jamil T