there was no reason for me to be sent to bernardston for a truck. i was moving from one apartment in turners falls to another apartment in turners falls, and requested to pick up and drop off my truck from the uhaul location in turners falls, which had trucks available. instead i wasted time, gas, and money driving two towns over to an unmanned location for no reason. why allow customers to even ‘request’ pickup/drop off locations if they will not be honored? extremely annoying.
Alana C
Windmill Motel & Restaurant
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bernardston, MA 01337
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe furniture pads were soaked, if they can be not soaked at all and be more dry so I can package them with the boxes for future reference.
Joshua GThey were very willing to work with us on our move - we had a last minute change where Uhaul changed our pick up location and the owner of the windmill motel allowed us to pick up our truck early so we could still follow our moving plan the following day and not add an hour additional time to move the truck. The vehicle moved great and was very helpful!
Nicole PBj was great thank you!
Dawn KJust a drop off, no one present
Heath W