Front desk agent is very rude. Was eating at the desk when I arrived for pick up. When I came to drop off and return keys he was very rude . I would never recommend this location to anyone.
Amber W
Ramada Birmingham Airport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Birmingham, AL 35212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Zero communication and explanation on why my bill was more that expected.
COURTNEY RI dropped the truck off at a Ramada Inn, so I didn't actually hand the keys over to a U-Haul employee. The receptionist, however, was very pleasant. She said she would contact the U-Haul employee to let them know I dropped off the truck.
BENJAMIN MCommunication and customer service
PAMELA DThey didn't include equipment. They didn't mark uhaul as being returned for 48 hours. They charged me for equipment. The front desk has no idea about uhaul and has to call some unknown person who refuses to talk to me, and that guy doesn't do anything but say okay yeah. He didn't document anything or seem to care. Thus and the movers I got from uhaul is the worst moving experience I've ever had. It would have been better to use an actual moving company
Christopher D