You only have one lady who is obviously overworked working at this location. It is in the same building with a car repair shop and they were unable to assist anyone. When I returned the trailer I rented she was gone and I had to figure out where to park the trailer and unhook it myself. The lady you have there was very kind and extremely knowledgeable and helpful. They just need more Uhaul employees to assist her. There were also a line of customers trying to pickup their trucks when I was returning the trailer with no Uhaul employees on site during business hours. I only gave this an average because of how nice the lady was.
ANDREW P
Buck Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomington, IN 47404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing to improve!!! Very easy to reserve online! When I went to pick the U-Haul up Dayna was AMAZING AND THE BEST at CUSTOMER SERVICE! I can’t say enough about the personal caring service she provided! Truck ran smoothly, no issues!
JACQUELYN JDayna was wonderful and I would highly recommend her to every one. Give this women a raise!!!
ASIAH MI reserved at a location 1/2 a mile from my home. When I got to the location to pick up my truck the app said I was at the wrong location. 3.5 miles away. This took extra time and five races me to drive much further with the truck than necessary. Plus I had to pay for those extra miles.
Terri HVery easy pick-up and had all the items I requested. Very helpful with the verification process of showing the condition and mileage of the truck.
ANGELA P