I only rented 1 dolly, but I was charged for not returning a second dolly. I was charged for 2 dozen blankets and was only given 1. When I reserve a uhaul and my equipment, maybe uhaul should prepare the rental according to my app reservation. I dont have time to verify and correct uhaul mistakes the morning of the rental. The office is understaffed and waiting in line for 1 person to fix several people's problem is nothing more than a result of uhaul not wanting to spend any money to make the customer experience better.
DAVID T
Buck Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomington, IN 47404
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkSo, the people weren't helpful as there were no people. There's a key box and a bunch of equipment. I walked all the way to the back of the area and no one was there. I guess with the app, you don't really need anyone anymore - so, if you don't need to talk to someone - great place.
George MYou tried to make me deliver the trailer to a location that was 46 miles away-one way. That is ridiculous! There are at least 6 locations within 5 miles. I had to call around myself to find a place when you gave me NO options. Be better. Do better. You are a disappointment.
DANIEL MExcellent!
charles sThis location ended up saving my whole move because they had a truck. The original location called me 10 minutes before my reservation and told me they didn’t have a truck. I’m moving seven hours away and had everything lined up dependent on getting that truck.
Lora H