Very king and helpful
Timothy L.
Trailer Rental & Towing in Boise, ID at Storage Plus
(U-Haul Neighborhood Dealer)
4195 N Eagle Rd
Boise,
ID
83713
(We sell boxes/moving supplies)
(We sell boxes/moving supplies)
Contact Us
4195 N Eagle RdBoise, ID 83713
(We sell boxes/moving supplies)
Services at this Location:
Hours
- Mon: Closed
- Tue-Fri: 9 am - 5 pm
- Sat: 8 am - 1 pm
- Sun: Closed
Special Operating Hours
- 5/31/2021: Closed
- 7/5/2021: Closed
- 9/6/2021: Closed
- 11/25/2021 - 11/26/2021: Closed
- 12/24/2021 - 12/25/2021: Closed
- 12/31/2021 - 1/1/2022: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Boise, ID 83713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
I had a horrible experience with Uhaul this time except when I got to the pickup. The main uhaul people called two days ahead and said I didn't have my truck. It messed my move up. The only good part was the very professional and kind host at the storage plus. If it wasn't for her I'd be looking into some kind of complaints with BBB or more. Not happy at all with the way this company is ran.
Chris G.- Rating:
- 2.0
While attempting to pick up my rental I received the wrong key. I had to spend about an hour trying to get a hold of someone to get the situation resolved. Meanwhile my rental time was ticking by. Turns out my key was in another lock box and I was given the wrong box and code. There is literally 2 lock boxes. I don't think it would take too long to ensure the correct key is in the correct box while placing them. When people are renting Uhauls they are usually on a schedule and don't have an hour to kill. Nor do the people hired to help move.
Sarah B.- Rating:
- 3.0
The staff was very friendly and the process was easy, but I was charged for 40 miles on the van, when I drove about 5 miles. I'm not sure if they added someone else's mileage onto my bill or what, but I drove about 3 blocks, not 40 miles.
Daniel D.- Rating:
- 1.0
The van was dirty inside and out , smelling strongly smoke, pipe or marijuana. Then the app locked up, was not taking pictures, review driver procces a mess. I took the van, and when I turned on the heater the smell was unbearable. I return it back, then the app was telling that I was going to be charged a cleaning fee. Thank God the girl in the location made a note for me in the system and reversed the charges. I ended up in Penske, and I am happy I did. I will take a brake from Uhaul for s while. The contactless system sucks!
XAVIER O.- Rating:
- 4.0
Once again, the online check-in and check-out did not work and I had to wait for the facility operator. The step for uploading my drivers license (on check-in) and photo of the mileage and fuel gauge (check-out) kept failing. I may try another provider with my next move.
Perry J.- Rating:
- 4.0
Very pleasant experience. Clerk was very friendly and helpful. Truck was top rate
KEVIN A.- Rating:
- 5.0
Wash the windshield. Mirrors and windows were also filthy.
Gregory H.- Rating:
- 2.0
The truck was dirty. Someones stuff still remained like sunglasses in the glove box. A cigarette in the ashtray. Seat was dirty from something that spilled, like soda. Bottle opener and ashes from smoked weed found in the door handle well. We cleaned the truck out when finished! We were also charged for a dolly and hand truck that was NOT in the truck when we rented it!
Shannyn A.- Rating:
- 5.0
Kaylee was Awesome ! Professional and very helpful ! Thank You !
MICHAEL R.- Rating:
- 5.0
Nothing you can do to improve, other than to make sure Kailyn handles every transaction for all of your customers. She epitomizes good customer service and professionalism. Thanks
Geoff C.- Rating:
- 5.0
Pam had us dropping the U-Haul off in Garden City, when it was original set up with John to drop off at Storage Plus in Eagle as that is where our storage units were located. I had to spend 45 minutes trying to get through to someone at U-Haul to get approval to drop it off at Storage Plus as the app would not work because I was not at the Garden City location.
Deb E.- Rating:
- 5.0
I was a great experience! Customer service was amazing!!!
Suzi C.- Rating:
- 5.0
The employee at the front desk who worked at StoragePlus was awesome to work with! Excellent customer service!! Will be renting from them again because of her!
Dionicio M.- Rating:
- 5.0
It was a very easy painless process and it made it less stressful on my part so that I can focus on the moving process. Thank you SO MUCH for your easy access online process! Highly recommend it to anyone!
Cathie R.- Rating:
- 3.0
We reserved and paid for 2 utility dollies. During our mobile pick up we discovered there was only 1 in the truck and the storage location was closed for the day. We sat in the parking lot talking to a uhaul rep for nearly an hour trying to find a solution but the only one offered was that we could go back in the morning to pick up another one when they opened. Obviously this was inconvenient as we were moving in the morning and already had a million things to do. Going back to that location after they opened was really frustrating. I thought at least they'd cover the cost of the missing dolly but I was still charged for both.
Kristina W.- Rating:
- 5.0
It was an easy pick up and return process. Thank you!!!!! Moving is never fun but you made it tolerable
Bryan T.- Rating:
- 3.0
After spending an hour sitting in front of the rental place, the online checkout system could use some refining. While advertising it to be quick and easy, the whole process was frustrating and infuriating. I almost left twice.
Dave W.- Rating:
- 5.0
The online check in and aren't user friendly. Your people at this location and the one on ten mile in meridian who found and booked this truck for me were AWESOME!
Greg H.- Rating:
- 5.0
Excellent service; personable and friendly representatives who still maintained their COVID-19 best practices. The equipment was clean and easy to operate. A great experience! Keep up your great work - I didn't find any part of the experience lacking. Thanks!!!
Ed P.- Rating:
- 5.0
Caitlyn, store representative is awesome!!! Talbert St Claire
TAlbert S.- Rating:
- 1.0
The key was not in the box. The location was closed because of the corona virus. The sign on the door said to call the number listed for help. I called, no one answered. Had to call Uhaul 800# and they had to call around, eventually getting in touch with the regional manager who contacted the facility and someone came out with the key.
Mike T.- Rating:
- 5.0
Beautiful facility, great people and all around excellence!
James N.- Rating:
- 5.0
Nanette Collier was ready for me when I arrived. The truck I rented was clean and ran great. Very easy to do business. Thanks! Maurie Denner
Maurice D.- Rating:
- 2.0
I feel that I was unfairly charged for fuel. I returned the truck with the fuel level at the same as i recieved it and yet im charged over $12 for 3 gallons of gas when I only drove a total of 11 miles. Doesn't that seem absurd? Not only would not recomend this location but I will reconsider other using any other U-Haul affiliate in the future.
Alex P.