Nothing I can think of for improvement. The woman who assisted me was very pleasant and a pleasure to work with.
BRENT C
StoragePlus Eagle Rd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Manager onsite was very professional and personable. She made the trailer rental and storage space rental experience very enjoyable. It's kinda' tough to find really Great Customer Service these days and I don't often send out reviews or do surveys. I will highly recommend this particular Storage Plus facility in the future, based on the onsite manager and how well the property overall is well maintained and clean.
PEPE CThe trailer towing experience could be better. There is significant 'slop' in the stinger and vehicle hitch, but more with the ball and socket on the trailer. The overall effect is that there is a loud thump for every single bump in the road regardless of whether the trailer is full or empty.
BRUCE JToo hard to check in with my phone. Every time I took a picture of the vehicle, the touch, "keep picture" would take five to ten touches before it would process the picture.
dean kUhaul app and share 24/7 process were terrible to use, I could not complete checkout because it would not scan the back of my Drivers License. I could not check in because it asked me to confirm I was in correct location and then to drop the key in the Uhaul drop box which I did. I did not get a confirmation to continue and finish so went back to see what the issue was. When I clicked on turn in truck again it asked me to check milage and gas level after it already told me to put the key in the lockbox so I no longer could. At that point I had no option but to just leave the truck there without doing the check-in process.
Isaac J