The Bolingbrook location was fine. The overall experience was not good. My reservation was confirmed twice and despite that the place I reserved at not only didn't setup my pick-up, but it was changed to another place that also didn't set-up my pick-up. I wasn't notified about any of the changes, so I went to the first place because I believed that was my pick-up place. I had to call UHaul, and the lady was nice but kept avoiding the issue of being changed and not notified, as well as not nothing that I did everything correctly with my reservation and somehow UHaul or one of their vendors (2 of them, actually) messed up.. While my per mile rate was reduced z it was not a satisfying resolution. My pick-up trip took roughly 1,5 hours when it should have taken 15-20 minutes. Overall this was a bad experience.
Trailer Rental & Towing in Bolingbrook, IL at U-Haul Moving & Storage of Bolingbrook
Moving to or from Bolingbrook, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Bolingbrook, IL 60440 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Bolingbrook, IL
Cargo trailers in Bolingbrook, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Bolingbrook!
Utility trailers are perfect for towing large or oversize cargo in Bolingbrook, IL 60440. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Bolingbrook provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Bolingbrook, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Bolingbrook, IL online today!
Trailer and Towing Supplies
Aunt think of anything.
My problems came before I picked up the truck. I reserved the truck at one location but was moved to a location 40 minutes out of my way...each way. My attempts to contact your company were frustrating and fruitless. I was on hold for 48 minutes, then referred to a number that was not accepting calls. Emails, when they went through, weren't answered until the next day and then only with meaningless platitudes that made no attempt to address my problem. If I was not stuck out of town with no alternative I would have cancelled. It was the worst "customer service" experience I have ever had. I am stunned that a company as big as yours and who has been doing business as long as you have provides such fundamentally poor service.
I would NEVER recommend the 24/7 app to anyone. I requested located #1 for pickup and got a call early in the day to go to another pickup location. When I arrived at pickup location #2 at my pickup time, I got a call that the location overbooked vans and I had to drive 25 minutes east to another location. When I arrived at location #3, the app had be go through "approval" and requested documents I was not previously told to bring. When I got the combination to the key lock box after standing in the heat for twenty minutes waiting to be approved, the lockbox was EMPTY. I called customer service for help and perhaps to get the second van on the lot. I was directed to LOCATION #4 which was 25 minutes back west (5 minutes from Location #2). The customer service rep was very apologetic and not to blame. She canceled the 24/7 app request and directed me to an in-person service which would have been preferred from the start. After our reservation pickup location was pushed to FOUR DIFFERENT LOCATIONS 90 MINUTES AFTER THE REQUESTED PICKUP TIME, we finally got to this UHaul location where I had no problems. I'm very disappointed in the process. I wasted two hours of my evening hunting down an available truck. That's not how to run a business. I'll be reserving vehicles with a different company in the future.
All was good
Simple, easy, and clear drop off. Took 5 mins. Excellent.
Fast, friendly service
I was extremely disappointed. The morning of the move. While I was on my way to pick up the U-Haul, I get an email saying my reservation was cancelled. I have to spend 45 minutes on the phone getting passed around from customer service rep to customer service rep before finally a manager can reserve a truck I order at another location. I get there, get my truck, still pay full price for everything without a hassle even though my move has now been pushed back a couple hours. If I ever have to move again, I would prefer to move one item at a time before using U-Haul again.
Parking a truck in a back alley makes it hard to find. Please consider parking all trucks in one place if you're going to offer 24/7 rentals.
Keith the manager was excellent. Not only was he true to his word on a promised discount, but he even followed up multiple times to make sure the debt was honored. The equipment worked well and was neat and tidy. I highly recommend this location and I will be back!
Quick And easy
I feel welcome and appreciated.
Uhaul truck tires all under inflated by 10-15 Psi. Tire pressure inflator didn't work
Not much to comment on. Only one person was working and he was with a customer for a while. Finally told me I could just drop my trailer and leave.
Super helpful people, in and out quickly. The 5 x 9 trailer is awesome. Carried 12 foot lumber and 10 foot pipe with no problem, sticking safely out the front, as trailer has a super long tongue.. Used the trailer and some boards as a workbench all weekend. Price was great too. 6 stars! Thanks.
The truck should have been washed. The windshield was covered with dead bugs making it difficult to see.
drop off was quick an easy.
All was in order and an easy process even during Covid19. Thank you.
The drivers mirror was fit affixed. It continuously turned to the far outside making it impossible to see vehicles in next lane. This was a major safety hazard. When I reported it upon return the attendant verified it but did not offer apologies. All safety features must be checked prior to renting.
Friendly knowledgeable staff. Equipment was in good repair and ready to go.
Need to fix Google Maps. It didn't give up the correct directions. It took us to the uhaul on the frontage road north of Cass Avenue. We knew it was not right because we are from the area.
Just make sure the mileage is correct
DEAR SIR/MADAM - I WAS CHARGED $20 EXTRA SO I WILL APPRECIATE IF YOU CAN REFUND. I RENTED FOR 6 HOURS BUT I COULD NOT FINISH MOVING SO I CALLED AND REQUESTED TO EXTEND FOR 24 HOURS. THE ASSOCIATE AT THE FACILITY SAID "YES' AND NO EXTRA CHARGE. PLEASE LOOK INTO THIS REQUEST. THANKS