The service I received from Terry was very professional & friendly on a scale of 1-10 his customer service was awesome!!
Nancy W
Storage Sense Bourbonnais
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bourbonnais, IL 60914
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Terry was helpful and quite personable He really knows his stuff
Jacob SWas upset to find we were charged over miles fee. This was because we had to drive so far for pick up of rental truck from our home in Highland Indiana. Not our fault, but still charged for extra miles. Not good business.
Tracy MAppointment for 9am truck pickup. The assistant manager did not arrive until 9:40. She said she forgot store keys but did not leave a note on door to notify me. Left a voicemail with store manager at 9:15a and did not receive return call. Poor customer service.
Hank LVery impressed by the whole experience. Very efficient and simple.
Emily O