I made the reservation to drop off at the Boyertown PA location and the place was closed on Mondays. That was not noted on the site. I had no choice but to leave the trailer there and I called and left a message that it was there. So, I cant comment on the personnel or the location because it was closed. Why would this place not mention that they are closed on Mondays on the website. Again, not a great experience overall with uhaul.
CAROL D
Bears Den Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boyertown, PA 19512
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Customer Reviews
- 4.5 Average Customer Rating
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Not enough vehicles at this location
JACK SExcellent
MELANIE CDidn’t have the truck I originally reserved. Took 45 minutes to get my truck then I was told it was due back Friday at 5 PM. I pulled in the lot at 4:56 PM and I was charged for two days. I had to return the vehicle to a different location than I originally reserved Which made me find other transportation back to the original location. Original contract signed had 40 miles included final contract. I was charged for every single mile plus an additional day. I would like to be refunded plus compensated for my inconvenience.
COURTNEY MThe 20' truck given had an issue with filling the gas tank. It continued shutting off after just putting in a few tenths of a gallon. It was not the pump. This occurred at 2 different stations.
JEFFRY W