Ivan was excellent in handling our request. The truck was in good shape.
Theresa W
Misiuras Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boyertown, PA 19512
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I answered Not Applicable because my recommendation would be a qualified Yes or No. Reservation and Pick-up went reasonably well, however, I received no hard copies of anything and I regret that. I told the owner that I would be returning the vehicle after hours and he said he would send me the app to self-return. The driver's side window molding is causing a very loud wind noise when driving above 35 mph so that the driver could not easily carry on a conversation or listen to the radio. Also, the cab light did not work which made it very difficult to find things in the dark as when i returned the vehicle. Finally, I had a horrible experience with the self-return process. First of all, while sitting in the parking lot of the location the app did not list this location amongst the 20 or so nearby. It took me quite a while to figure out how to find and use this location. Then when I was taking photos and choosing Keep Photo it was not clear that I was actually downloading at the time. I re-took photos numerous times because the app was not showing the photos any more and yet seemed to be asking for me to add photos. I never received a message that confirmed that I had completed the return and could not find a place to leave the key so I took it with me so that I could return it during business hours. I do not know whether these things are under the control of the local owner or U-Haul corporate so this is why I am uncertain of my recommendation to others.
Philip DThe gentleman I met with was extremely polite and knowledgeable. I will absolutely recommend his location to everyone I hear looking for a rental.
Abbey HVery helpful and courteous.
Michael ANothing. My experience was top notch. Fast and efficient check out by Ivan. Ivan also met me when I returned my equipment and disconnected the trailer. Ivan was awesome and I highly recommend this location for any U-Haul needs.
Scott T