communication! I was charged an extra $20 because i returned my vehicle on a day they were closed, i even returned my truck earlier than the 24hr mark. This was NEVER discussed with me. I have also left 2 voicemails requesting a call back to discuss and almost a week later STILL haven’t heard back. We rent trucks 4 times a year. Sadly, I’ll be switching back to Penske if this $20 is a continuous thing. A day rental is only $29.95…$20 just because the location is closed is INSANE!
Brittany B
Bears Den Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boyertown, PA 19512
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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dropped off the 20' box truck after hours so ...did not interact with anyone. The location was easy to find; the parking area was very clean and well marked.
JULIE CTrailer rental went well, nice location, was able to pick up and drop off no issues
MICHAEL TWill be using next time for sure.
CHRISTOPHER KI made the reservation to drop off at the Boyertown PA location and the place was closed on Mondays. That was not noted on the site. I had no choice but to leave the trailer there and I called and left a message that it was there. So, I cant comment on the personnel or the location because it was closed. Why would this place not mention that they are closed on Mondays on the website. Again, not a great experience overall with uhaul.
CAROL D