Truck was not clean, a mirror was broken inside and was not clean at pickup including cardboard pieces. Also when i went to use it. The brakes were not appropriate to use and no washer-fluid to clean front mirror. Also the rear door was not properly working and was stuck and didn’t came down during the move. So i was to unload the whole stuff and return back without move and my money goes into vain.
PARMINDER S
Days Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brampton, ON L6V1B9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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it took over 45 minutes to check in. self check in didn’t work and the representative didn’t do anything to me me get out of there any earlier.
Sean KThe box truck had some steering issues and it had some braking issues but nothing very concerning besides that the location was good and everything else was amazing
SUKHRAJ SThe staff at the location was rude when I called to confirm pick up and not helpful when I arrived. There was no communication about the process of having to do everything online yourself. When I asked for help I was given a phone number to call instead and told they cannot help me. There was no communication about the payment method being only credit card. At other locations there is options for debit as well(which I always use). If I didn’t have a credit card I would have not been able to pick up the truck. The truck was provided to me very dirty and with a very foul odour. I had to buy an air freshener to place in the cabin just to able to drive it during my rental. I also lined the cabin with newspaper so that my belongings would not touch the floor. I was told there were no other trucks that could be used so I could take the truck or cancel my reservation. After using uHaul for several years, I was very disappointed with this experience and hope to NEVER use this location in Brampton again. Truly disappointed!!!
ALICIA BI booked a truck and 4 moving dolies. I had to wait in the hotel lobby until someone came to the front to process my order. Only 1 dolly was available and they had to go find it somewhere in the building, I had to go to two different uhaul location to get the additional 3 dollies. The first didn't have any available. Also, the gas gauge reading was inaccurate in my paperwork, I had to come back into the hotel lobby to have it adjusted.
ROBERT L