Not sure as I talked with the employee in person about the issue before I was able to unload, I dropped the truck off Saturday because it was not open then Monday morning she came in after 9:30 am she said she was on her way to the doctor, I said to call me when she got back. That never happened next thing I know I get a email that I was charged more mileage. So to put it bluntly, I got charged for something I repeatly said no to and then, hit my card 17.00 for mileage so I paid for more time due to someone not doing as ask and one not paying attention to what they did. So at the least you took me for over two hundred dollars, due to your staff
STEVEN A
471 Brandon Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandon, MS 39047
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Unable to fully answer two of these questions: Location was closed and we did not meet anyone.
Melinda Slol
Judy Hdropped off after hours, no issues
Thomas MArrived after hours, location was closed and where u would expect the drop box to be on the door somewhere, it’s on a pole across from the street from the building. So, I had to return the next morning to close out. The lady I saw was nice, but I didn’t ask her for anything, she just asked me to move the truck over more. No real conversation.
TERRONDA J