Truck was not available at pick up time because of a screw up with having to use that asinine app your company uses. Also, scheduled to drop the truck off in Carriere MS, but nobody was there, so had to try to use that app again, but the app was not working. So, after not being able to check the truck in at 2pm, we had to wait until 5 pm to get checked in. So get rid of that app and when somebody is slated to check in a truck, have somebody there!!!
ROBERT J
471 Brandon Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandon, MS 39047
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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TODD CNothing
JOSEPH UEverything went well. Kevin was very helpful
GAYE TThe truck had some sticky in the floor board. Also we called to use roadside assistance, it took over two hours and no one even came. The 45 minute phone call was more interested in who was in the third car and their names ( we were rear ended) than in getting us help and back on the road. Then had to drive to another location to get another trailer. So 5 hours into a 14 hour trip, we had only made it 2 hours.i paid for all tge extra insurance, not that the accident was our falut, but never got Road side anything. THEN you charged me for going over on miles. NOT what I expected.
MELISSIA S