Nothing wrong with the equipment itself not with the assistance provided by the individual working at the auto place. HOWEVER, I need Uhaul the company to understand that they need to staff their pickup locations with Uhaul employees who can assist customers with their pickups instead of doing everything through a QR code on a wall. If someone's cell phone isn't working or if there's a glitch in the Uhaul app, how are they supposed to pick up their truck?
Joshua M
ABC Auto Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brighton, MA 02135
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Keep doing what you are doing. Easy pickup, easy drop off, simple for anyone who don’t want to or can’t use the app.
Ray BAs a person who rents car for the first time, I don’t know that I need to refill the gas tank to the original value. It is not clear in the pick-up instructions at all that I need to refill before return. It is only after I started the return process and the app calculated the gas prices and some gas refill service fee that I realized that I can refill the gas by myself to avoid the service fee. This type of fee charge was not clearly warned at pick up and I was extremely frustrated by this fee which I could have avoided easily.
Haopu Y