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Tim C
D&H Auto Repair Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brighton, MI 48116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They do a great job!
KEVIN SExtremely helpful
ADAM WD&H Auto does not represent the Uhaul brand well. I had a very busy day and arrived quite early in hopes that I could pick up my truck using the mobile app. When I arrived I noticed staff in the office and that they opened an hour prior to my reservation. I waited a few minutes and noticed someone else enter the office so I went in. I was promptly greeted with. ‘We’re not open yet’. I said ok and asked if it was possible to use the mobile app to get my truck. Response ‘You reserved for 9:00, right?’ I replied ‘yes’ and received the following: ‘We’re here to take care of all the trucks retuned last night - need to make sure there are no dead bodies in them.’ I said ‘ok but do i in need to wait until 9:00?’ ‘Yup, maybe you could go to church of something”. I left and came back about 8:35 and watched someone else get their truck and leave. I waited until my allotted time and received my truck. Everything else went smoothy from there - nice new truck, clean and good for the job - exactly what I expect from Uhaul. I don’t expect special treatment, but I do expect common decency and respect. I was greeted with neither of those by your agent. Creepy jokes about dead bodies is poor taste, however, assuming someone’s religious beliefs is flat out offensive. Surprised, offended and disappointed… Jonathan
JONATHAN POffer a checklist upon picking up the vehicle. 1. How to open/close loading door. 2. Gas tank location and fuel type 3. Offer a walk around the vehicle to check condition. 4. Check mirror positions. Some questions I asked and Phil answered for me….
MAUREEN C