Smooth and easy! Thanks.Jake C.
D&H Auto Repair Inc
(U-Haul Neighborhood Dealer)
Brighton, MI 48116
(In the plaza on corner of Grand River Ave and Ricket Rd)
- Monday8 am–4 pm
- Tuesday8 am–6 pm
- Wednesday8 am–4 pm
- Thur–Fri8 am–6 pm
- Sat–Sun8 am–12 pm
Special Operating Hours
- 5/29/2023: Closed
- Free towing inspection
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Brighton, MI 48116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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I returned a trailer swept & blown out to the best of my ability just like I did two days prior with another uhaul from a different location with no issues. I received a call from Phil telling me the trailer was dirty & no one cleaned it out. I said that wasn't the case & it was cleaned & I would gladly rent it myself without problem in the condition it was returned. He said ok & hung up with no further comment. 2 hours later I have a $100 cleaning fee & no one from uhaul mentioned I would be charged. $100 is absolutely absurd especially given the condition I returned the trailer in, meaning if it took 5 min. To sweep out loose debris, that was it. So I called several times to try & sort the issue out. Some debris came loose in transit that was beyond my control but it was minimal & I said I thoroughly cleaned the trailer & my wife & mother in law watched me before I returned it.Phil called me & my family liars. After calling corporate to start a case review & a regional twice with no luck, I was finally able to get ahold of Phil at the end of the day from the store I rented it from. He was the most unprofessional person I have dealt with trying to resolve this matter. He claimed it was so dirty that it took his guys a hour to clean it while claiming at the same time I could have stopped at a power wash for 50 cents & cleaned it. All while calling me a liar saying I didn't clean it & started talking to me like a child. So it took his guys an hour to clean but I could have spent 50 cents at a power wash? Who is the liar? I said instead of lying to me yourself about how dirty it is how about you say that in our original phone call & I would have rented the trailer again for $30 & re-cleaned it to his standard & returned it again instead of charging me 3 times the amount of a rental for 5 min. Of cleaning. Phil is the most unprofessional business person I have dealt with & when I told him to check his attitude over the phone or I would leave Google & yelp reviews letting the public know how he talks to & treats customers he turns around & says â€œ well, I will do the same to your business and you, how about that?â€ Really?? Grow up & act like a professional! I will never do business again with D&H auto & probably uhaul because of Phil. The public deserves to know what kind of person they're truly dealing with when it comes to D&H Auto & Phil & I will let them know.JEFFREY A O.
The D&H Uhaul location is Great. Made everything very easy- and at a great price. I would recommend them to anyone needing a Moving Truck for local OR for Long moves. -TomTHOMAS S.
I rented a U-Haul and I packed it making sure to do so before it rained the next day. When I went to unload the truck there where large puddles of water in the truck and all over my stuff. You could visually see the water running down the inside walls of the truck. A lot of my stuff had water soaked into the bottom of it. My dressers and china cabinet had water dripping of from it.Amber H.
While the location that held the truck and the truck itself were fine, I was not satisfied that I had to use this location because of a supposed unavailability of trucks at a location MUCH closer to my home. On 4/30, Sunday morning, as I drove past the closer facility I noticed there were 8 trucks parked there. On my way home from dropping off the ruck at the place I was told to get if from, the same 8 trucks, unmoved, were still at the facility that was closer to my house. I had to drive and extra 11 miles one-way to retrieve the truck, not to mention this added to the miieage that I accumulated on the truck because I had to drive it back to my house for loading. Why was rerouted to a pickup location so far away from my house when there was plenty of trucks available at a facility much closer to my house?James T.