I always rent from this location. Wendy is a wonderful representative.
Roger W
Jackson Motors & Marine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brockville, ON K6V5T4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Maintenance seemed overdue as the vehicle ran rough for its age and mileage. The driver I had, having lots of experience with this type of vehicle was unimpressed with how it handles, how rough the ride was in crosswinds and overall felt like driving a truck twice the size and there was barely any breeze at all. Opening and closing the back gate was a little rusty but just required a bit of extra muscle. The speedometer being in MPH was a bit surprising at first and we were unable to determine if there was a way to switch it to KM. The paperwork being in MPH but truck odometer showing KPH made the conversion at the end of the rental a bit of a nuisance. I am grateful we didn't lock the vehicle after dropping off the keys (we found it unlocked when we picked it up so left it unlocked when we dropped it off) because I was unaware of the dropoff process with all the photos and such. I simply wish that had been explained during the pickup process or something had been attached to the paperwork when I picked it up. I had no previous experience with renting a vehicle like this so it was an unexpected tedious task at the end of the day for an after hours drop off. Grateful for the option, just would have appreciated a heads-up from either the office or the website about the procedure. The drop box for the keys was very visible so that was a bonus. The area for pickup and drop-off was easy to work with, the lot nice to drive through and Wendy was lovely when I picked up the keys during hours of operation. The truck was super clean inside but rode rougher than expected and may just need a seasonal maintenance check.
KIMBERLY VWendy is lovely, engageing and efficient. The check in experience if quick and painless.
RALPH WGreat customer service!
GRAHAM HAlways great friendly service at this location
STEVEN G