The people at this location are excellent to deal with, knowledgeable and extremely helpful. This is the best U-Haul location in Eastern Ontario.Eric M.
Trailer Rental & Towing in Brockville, ON at Jackson Motors & Marine
(U-Haul Neighborhood Dealer)
Brockville, ON K6V5T4
(On hwy 29 just South of Tincap)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 6/29/2021: 9:00 am - 1:00 pm
- 7/1/2021 - 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Brockville, ON K6V5T4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Wonderful service! Wendy is terrific! Thank you!MIKE S.
With all the stress moving can bring in a person's life, I am so pleased to say that Wendy was above and beyond understanding and handled all my concerns !!! From Brockville Ontario well done!! A great service Representative Thanks so muchSandra B.
Nothing. Best uhaul I've ever dealt with.Brad H.
It was great. We needed a trailer ASAP. They had one there and by the time I drove over to pick it up they had everything ready so all I had to do was show my license and give them my credit card. No long drawn out wait. We were in and out in a few minutes. Quick, efficient, courteous and friendly. A great place to do business.Brian F.
I paid the rent for two days, and returned the car after only one day, and immediately called to inform your service staff that I had put the car back to another store's address. My order was paid for two days, you The final charge for me. It is said that I rented for one day, and then deducted one day's money. I also said that I was wrong to return the car address. Didn't it mean that it was the preferred address on the Internet? Besides, I paid for two days and paid it back after a day truckGuoming Z.
A well organized rental location which makes for a fast pickup and drop off - perfect!Andrew T.
Always professional and good to deal with. ThanksPHILIPG R.
We had booked the truck for 9:00 AM. No one arrived at the site until 9:20 and then they offered no explanation for being late and were rather rude besides. This sort of service is unacceptable as we had helpers waiting to assist in the move and limited time available. Please try to ensure that your people are ready to do business at the agreed reservation time.Tony E.
Truck was filthy. Mud, Dirt and items strewn all over floor of box. Dropped off truck and key while they were open but just told to leave the key and they would get to it the following day. Could not do checkin or self checking because they do not have customer wifi.Pedro A.
Wendy is very pleasant and efficient and gets you on your way.Roger W.
Get your information sorted out before a customer arrives.michael C.
the location staff were fabulous but the whole booking process was the worst customer service experience I have ever encountered. Both online and on the phone. And even when you have a trailer booked they can call you the day before and tell you your booked trailer won't be there for you. Extremely stressful situationStephanie H.
My initial pick-up location was reserved several weeks before at the 110 Bentley Ave. location for 8AM and equipment wasn't there. The U-haul rep wasn't there either so the Auto business guy was trying to deal with the issue. Eventually 45 min. late the rep showed up but wasn't helpful at all. Couldn't try and locate another location for me in Ottawa. I finally left after waiting an hour and took matters into my own hands and located the one in Brockville. Very unorganized, poor customer service at Bentley location.Nancy M.
Would like more signs saying uhaul but Wendy was great on the phone thanksMohit N.
Great service, explained everything. Easy to access and return . Thank you.Elizabeth C.
They were very nice to deal with. Thanks youann S.
We did fill the tank prior to bringing the truck back and for more than we used but still got charged $19 for fuel. I called the dealership and left a message and no one called me back. Not thrilled about this.NATHALIE L.
None of the requested moving items were in truck as requested and paid . Dispute process was as agonizing as the process of finding the keys which took considerable time online with central U-Haul. Wasted a lot of time at pickup and delivery( when central U-Haul does not take chat screen out you can not proceed with steps required. Will leave it at that. Have spent to much time being aggravated for what was supposed to be a simple seamless process.Stephen M.
Always excellent service from Jackson MotorsGeoffrey R.
I think there was a bracket behind the driver's seat that was meant for a fire extinguisher. There was nothing in it.Carol P.
Easy process, friendly staff. I would definitely rent from this location again!Darlene R.
Excellent professional and amazingly friendly customer service. Five Stars from our family to Jackson Motors!Allison S.
Very friendly and helpful.Ingrid V.
Make the u haul sing bigger so people dont keep passing the location we passed it twice because the sing was passed the entrance.Charles C.