Everything is fine. Clear instructions were given Thanks
YAN B
West Farms Parking LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bronx, NY 10460
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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But was Grossly Over Charged (Charged 2xs) & tried seeing Attendant today to be told he’s not available until tomorrow! Which I would not be!!
ADOLPHUS MWhen I first got to the company to pick up a truck as I reserved, the guy had 4 vans parked outside and said they all had a low battery. He offered me a box truck which I had no choice to use because I had an event. He never told me if their is a difference in price or anything, once the process was completed he gave me the keys and pretty much said go find the truck outside. Completely unprofessional. Then when I dropped the truck off,a different guy did not acknowledge me at on and remained on the phone for 20 minutes. I walked in the office again and said I am returning what is the process, he ask so I want him to process the return and email me the receipt, I said no, so he got up and we walked to the truck together to process the return. When he gets to the truck, he said it was cigarettes ashes in the cup holder and on the floor. I have never smoked anything in my life nor did I have any passengers in the vehicle. He said I am going to charge you $25 because my guys have to clean up “ashes” I said that was not me. Then he proceed to say, any mileage over is a 2$ charge and I was like WHAT, my receipt said $1.79, he says well it’s going to be $2, I said I am not paying 2$ because you want to come up with your own charges and that is unfair. I will be calling the corporate office to make a complaint. When I checked my bank account he charge me for mileage and the ashes in the car. This has to be the worst and most unprofessional experience to rent a uhaul truck I’ve ever experience. I will be calling corporate for a refund and to ask them to better trained their staff.
MICHAEL TAgent was rude, Office Dark, Illegal overcharge 2 days for a 1 day rental, did not request rental Insurance because I have my own but agent tacked on two days of insurance for 1 day use, agent refused to provide receipt upon return, only vial email, suspicious now I know why.
WILLIAM JLove the services
MIRIAM H