Very good
FRANKLIN U
West Farms Parking LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bronx, NY 10460
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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HORRIBLE customer service. Arrived at location to pickup the truck and the UHAUL representative was barking at everyone like we were trash. You have to do your own online check-in and, in the process of providing a photo of your drivers license, they can’t provide a decent space for you to even set it down to take the photo. I reserved a dolly with my rental and there was no dolly available at the pickup location so I tell the representative WHO WAS PRESENT AT THE LOCATION about this and he says to contact customer service to get a refund for that… so I’m supposed to take time of my rental period to sit there and tell someone that my dolly wasn’t available. I couldn’t find the time during an already very busy moving day to do so and then I text as early as possible today to let them know I never had the dolly… then I go to return the truck and the uHaul representative there comes out, tells me I just have to hand him the keys and I’m all done with the return. He grabs the keys and disappears (literally couldn’t find him anywhere when I tried getting some sort of receipt) and later I get a charge for not returning a dolly I NEVER HAD TO BEGIN WITH! Terrible service. Would not recommend this company to my worst enemy.
Lilibeth CMaking less technical to pick up a rental
Annette Zall good
HECTOR RPerson at counter very helpful
MICHAEL M