Brookline staff were helpful. Have two people working at a time so there is less of a wait. Hire more phone customer service reps. My receipt was for two dollars more than what the total charges added up to, and when I called to try to find out why, the wait time was going to be 30 minutes so I hung up.Erica M.
Trailer Rental & Towing in Brookline, MA at U-Haul of Rt 9 Brookline
Brookline, MA 02445
(Rt 9 East next door to Audi of Brookline)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Brookline, MA 02445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Overcharged me. Told me 3x they'd take the unnecessary charges off the bill and I was still billed for them. It's only $5 so whatever but it's unprofessional.Howard K.
It was a long way to go to pick it.Victor B.
Great crew and manager at Brookline locationKirill L.
More directions when retuning vehicle. I used the mobile feature for rent the truck, but there were only directions for retuning after hours. The appliance dolly I ordered was not with the truck on arrival, which took another 10 mins to speak with someone.Matthew N.
Friendly service and clean van not more I could ask forDAVID A.
Great customer serviceKirill L.
Your self check-in system is frustrating - I followed the link sent to me and could not find the process - highly recommend a better user interfaceSHAILAH S.
Emily (?) was awesome. Great customer serviceJennifer O.
Great serviceCHRISTINE G.
Nothing more than what they do now. Excellent, friendly and helpful. The best.MIRIAM R.
FYI I thought I had completed an online application, but somehow I had not. The Route 9 location was GREAT in helping me.ANTOINETTE R.
Poor customer service. Will not go to that particular location again.JOSEPH A.
very satisfiedDAVID B.
Very friendly customer serviceCharles G.
Line out onto the street to return--we had to wait nearly two hours in the UHAUL to drop it off.ANNESLEY A.
Great serviceKirill L.
There was a warning light indicating that the oil needed to be changed. This made me a bit nervous. But otherwise the van was clean and well-maintained.MEGHAN B.
The woman at the counter was so nice and professional. She went over all issues and questions. = 5 Star Customer ServiceBRIAN C.
The truck was mostly clean, but could have been cleaner (there were some food under the seats) - also there was a oil change message on the dashboard that I forgot to mention to the crew. However, the crew were courteous and professional.FUNNYAI G.
Good service no complaintsELSIE P.
Emily the sales person is Fabulous! She's friendly, helpful and nice. She's everything that needed in a customer service situation. The world is a mess. But Emily made this a very smooth and easy transaction for me. Thank you Emily.VANESSA H.
Thank youRUSSELLHARRISON G.
Excellent service, very fair price.Bob S.
This location is doing a great job. Keep smiling!Brian M.