The truck was in adequate repair and working condition. The cargo area was very clean. But the cabin was filthy. The staff in the store were great: friendly, polite, and easy to deal with. Finally, I was charged for fuel despite the fact that I re-fueld the vehicle to precisely the correct amount (9/16).Quinn C.
Trailer Rental & Towing in Browns Valley, CA at Ray Bradley Feed Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Browns Valley, CA 95918
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Living in a rural area, this is the only U-Haul location for miles around. This is not their primary business at this location, its a side job, so don't expect any frills. Not a lot of choices either to rent a trailer, didn't see any trucks or vans there.Leo F.
I will never use uhaul again I would burn everything I own first nothing against the individual locations the company as a whole seriously dropped the ball in a HUGE way they cost us lost wages extra expenses Huge amounts of stress and frustration to have them treat us like we were in the wrongGlenn L.
Clean the office - it looked like it had nothing be cleaned in yearsellen N.
Ray's great, just remember he's closed on Mondays. I wish he had a large open trailer to rent...y'hear that uhaul?Kevin G.
Ray was helpful and the trailer was in fine shape for the job. Thanks.Jeff M.
Profane, uncaring, unknowable, rude, no internet, has hitler quotes and swastika on wall. Go see for yourselfjavan B.
If the people taking the truck at destination are not open the day you turn in the truck, this should be stated beforehand by UHaul--I could have turned it in a day earlier had I known the Browns Valley agency was open Sunday but not open Monday--just a drop box--now I have no evidence of if I was charged for anything beyond base and why--no inspection--so I cleaned the truck and filled the tank 5/8ths but may get charged anyway and cannot challenge it. I still have not received a receipt for the truck costs. This is not the local guy's fault--this is UHaul's incompetence.Duncan E.
The gentlemen was very helpful!! Thank you!Pamela S.
This site only had two U-Haul vehicles on site the day I was there. It was more of a country feed store than a U-Haul site. I originally wanted the Yuba City store, but was diverted due to a lack of 15' trucks.Robert H.
Easy in and out. Prompt and very courteous.John B.
Had to back track 10 miles for gas due to the truck having only 5/16th gas. Waiting additional gas just to fill up truck. But most importantly, wasting time.Alex N.
S. Pacific Hwy in Medford was a great location, close to where I live and loaded. Sherry was extremely helpful. Liked her public relations.Virginia Y.
I wanted my pick-up in Grass valley and it was approved in Grass valley. I got a call and was told I have to drive 31 miles to get my rental! No sorry or even a rate reduction!Adam T.
U need to make it easier for paper work in the future not every customer has a cell serive for picture of DL due to u guys wanting pictures of DL we r in a rural area if it wasn't for me having verizon we couldn't rent because my wife has at&t that doesnt work at this place thanksPaul C.
Ray was very helpful with the trailer rental.karen W.
Ray is super nice and we had no problem dropping off the truck.John S.
Wrong turn in location. Turn in location is Piwee Equipment Company on. Mc Cray St in Hollister Casteve S.
Please update your website so that when someone reserves a truck there is actually one available for them to pickup. I drove to Yuab City which is over 30 miles from my house to pick up a truck and I couldn't pick up the truck. After I spent 30 minutes on the phone less than an hour beforehand talking to a rep to confirm my reservation. I was promised 60 miles would be included in my rental and they weren't. I was also told that I would get a $25 credit on my account and I didn't. I will not be using Uhaul again because you are unreliable and almost ruined my entire weekend and wasted hours of my time.Bobby V.
The guy at counter was rude and uneducated and made the experience awful . from the moment we entered the dirty store i felt my business was unwelcomed. He told me i could call a number to drop off the uhual and when called the office was closed till the morning after i specifically requested a late night drop off. I would never use this place again and i will telll everyone who will listen.steven T.
Because U-haul does not deliver the equipment to this dealer they had to go out of there way to get this to me in a short amount of time. They seem to care more about there customers than U-haul central.bradley R.
It would be good to have more open trailers at this location. It is very frustrating at times.bradley R.
The pickup location was dirty, dusty and disorganised. The trailer it's self was dirty and no hand crank so it had to be lifted onto the hitch by the employee and my friend. Terrible expierence.Jim A.
Truck was dirty and bad gas mileagerichard B.
Ray helped solve a problem with the main uhaul office that was very frustrating. It took some time to get through but not Rays fault at all.James M.