the location needs signage and a website presence, something that Uhaul can help with I'm sure Personnel were helpful and assisted in issues I would highly recommend this facility to the local populationneal Z.
Trailer Rental & Towing in Buchanan Dam, TX at Crows Truck & Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Buchanan Dam, TX 78609
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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maybe mow the lot where the vehicles are kept and have a dedicated parking for patrons.David O.
Terry was very helpful in renting us the trailer.we had such a problem renting a trailer from Arizona that we had reserved 3 weeks ahead of time and got it canceled by the company in Arizona 3 days before we were to leave so we had to rent a trailer in Texas and haul it all the way to Arizona empty then loaded up in Arizona and bring it back. I was not at all happy with you all and if it hadn't been for Terry up at Buchanan dam we probably would have went and bought a trailer and took it out there and brought it back. This had to be the worst customer relations from U-Haul I have ever seen in the worst part about it is I used to be a U-Haul dealer in Indiana and we never treated customers like this.Jerry S.
WOULD NEVER EVER RECOMMEND THIS DROP OFF LOCATION TO ANYONE.... HOW ARE YALL GONNA SAY I CAN DROP OFF AT ANYTIME AND YET CHARGE ME $30 freaken dollars cause I dropped off early WTFTimothy H.
The town is so small, I felt lucky to have a return location at all. The owner/operator did his very best & was quite pleasant.SARA G.
Mr Crow wS very nice and helpful. He welcomed me to the area and I'm hooked everything. Explained his other services. I definitely would use him againnewman P.
The guy at the location was rude.gary K.
The truck we received was dirty inside the cab area with leaves and dirt. Also, cargo area of the truck leaked due to rain coming in from a crack we assume. Some of our belongings got wet during transportation.Mary C S.
U haul is a secondary business for this dealership. The person he checked me in was helpful.MICHAEL K.
Owner is a nice gentleman and very helpful during the rental and setup process.KIM C.
Polite and reliable and very smooth drop off!Jorge Michael A.
Nothing, merchant did a good job...PAUL M.
I had excellent service, and Terry was extremely helpful on all my questions. The other reviewers seem to complain that they had to go to a repair shop to rent the u-haul. This shouldn't be an issue for several reasons. First he rents u-hauls and his living is the repair shop, he has to keep up with both. God forbid if the reviewers had to balance two jobs at once and deal with people that practically wanted the u-haul truck delivered to their front door. Good sign of a mechanic is a shop that it is used. Go to a shop with pristine floors that you could eat off of and your guaranteed to be paying too much. Terry is a down to earth guy who will give you straight answers and follow through with everything he promised and you just don't find that in any kind of business these days. As far as the u-haul and the service from Terry, I give them 5 stars. Keep doing what you are doing sir!DAKOTA C.
There isn't an office at this location, it's just a garage. You just have to walk through the garage until you find someone working on a car to have them help you. So seems a bit disorganized. The truck I had was clean, however the air conditioner didn't work. It happened to be 107 degrees that day too, so pretty unpleasant.Gregory H.
The location was dirty. The representative did not have our reservation ready at the time we reserved it. He was unconcerned about COVID and said masks weren't necessary (as he invited me into the 5'x7' office with recirculating air). He then drove in front of us down to the pickup lot in his truck with the CONFEDERATE FLAG painted on the hood. Are you guys serious about partnering with this guy? I can't imagine what it would be like for a black person to experience this location.Crispin M.
Not a thing he worked on getting the best price the u haul was in good shape like new no issuesJOHNNY G.
I was happy with my serviceMITZI S.
This place has a lot of business. Terry was very helpful.Don S.
No improvement as all personnel very helpful correcting any problems.Robert B.
Continue friendly, helpful service for allRobert B.
I arrived during the stated hours of operation, but there was no one there. Had to muscle the trailer off the hitch by myself, as there was no jack on the trailer.Hank H.
Lights were not checked and drivers side light did not work as we found out on the road.Donald H.
They said they were "brand" new location and just learning. Everything went well but the overall appearance was NOT up to U-Haul standards.John P.
Brand new location. Terry was incredibly nice and got me on my way. With auto shop & bike shop, it was convenient!!Dana S.