Both people who helped me were extremely nice.William A.
Trailer Rental & Towing in Bumpass, VA at Belsches Kwik Stop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bumpass, VA 23024
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Although the uhaul app and online system were down, representatives went above and beyond and were very helpful.James C.
The truck was filthy, front seat covered in muddy dog foot prints, and stunk of cigarette smoke, clearly not even attempted to be cleaned. Back of truck was loaded with sand and salt, as well as muddy footprints.JOHNANTHONY H.
Way out in the country. A pretty long ride on narrow country roads.JEFFREY L.
This location was great. They were super helpful and got everything done in a timely mannerTerry H.
I'd prefer to rent a truck that is full of fuel on pickup, like a rental car location. Easier to ensure it's topped off at drop off...Jonathan B.
We asked for a certain location and we got this one which was way out of our way it took us forever to get the uhaul. It definitely seems like there should have been a better location.NICHOLASJAMES L.
The lady that service me, lied to me, she told me that there is a $9.00 deposit on the trailer, and said it will be removed when the trailer is returned. She said she could not give me a copy because the printer was not working. I returned it and still no copy of the contract. Later in the day I see she charged me w/insurance ($8.00 fee) which I did not ask for. I'm calling U-haul main office to let them take care of it.Tommie B.
Trash and dirt left in trailer. Needing sweeping out. But the people at the store were very friendly and I will rent there again.Steve F.
Easy in and easy out. Courteous professional service and staff.Jose R.
They had to have wrote down wrong millage,, I got charged for an extra 122 miles on a 104 mile trip ,, and I've got the fuel receipt to prove it ,, cause I know damn well that can loaded doesn't get 34+ miles to the gallon,, I know you can go back to the last person before me and check their ending miles to get this straight .. I want my money backheather L.
Make it easier for the location to start/complete a rental. I basically had to stand in their store and complete the rental on my phone so I could pick up the unit. Not very user friendly for the facility.Gabriel B.
9am pickup location was changed at 8 pm the night before through a text message. When I called customer care the man told me scheduling department was closed so there was nothing he could do to change the reservation. Ended up ha omg to drive an hour out of my way to get it, costing me time and MILEAGE. U-Haul is a scam and I will never rent a vehicle from you all again.Abdul Q.
Great customer service will use all the timeBrett P.
Brake lights and turn signal did not work on trailer and we were told it would be too much trouble to reassign us an other available trailer of the same size.Kathleen B.
I ordered a dozen blankets and when I got there they had none.John Q.
$150 for a day and half is excessive.Robert C.
First of all uhaul told me on the phone that I got the first 50 miles included in the price quoted. When we arrived at the Kwik Stop they said that was not true. They had never heard of that. So I was charged for every mile. That is false advertising. Then the actual truck only had 9 miles of gas in it with the nearest gas station 5 miles away. They were not very knowledgeable about the rules. I have used uhaul before but never will I again. And I will advise friends and family of the poor service I received.Brian W.
The original pickup location in Montpelier was changed by Uhaul to Bumpass.John L.
I had to go to 3 locations to find my reservation on a uhaul Totally unacceptableSylvia W.
Helpful staff, great experienceNoel R.
Very nice and expedient serviceManuel R.
Very easy to work with but location is far out and water flood in area caused issues getting the truck in and out of the area. No closer areas have smaller trucks.Melanie L.
Worst experience ever with U-Haul. I made the reservation in person at the U-Haul facility a few blocks from my house. The day before the rental date, I was told I would have to pick up the truck 40 miles from my house. When I got there, they didn't have the 2 dozen pads I also had ordered (they only had three pads and they were filthy). I was given the regional manager's phone to call about getting the pads and it constantly rolled to voice mail every time I tried to call him, and his mailbox was full so I couldn't leave a message. I was charged for the 2 dozen pads anyway and was told I would need to call corporate to get a refund. When I called corporate, I was on hold for 20 minutes and finally gave up. No way to treat customers!Richard V.