The place of the original reservation closed 2 hours early then got sent to the purple peddler on webb. They didnt have a truck and then got sent to the other purple peddler listed for Rauhut and finally got a truck. Spent about 2 hours of my day chasing a truck. Very poor organization on UHAULS part. Looks like Penske for future rentals.
KENNETH S
The Purple Peddler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, NC 27217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I did not use U-Haul…Stop people from putting down false email information. Insist you give a person a code sent to their email, then have them read the code back to you…. Could be as simple as U-Haul or 4444 or Mickeymouse for all I care, but stop contacting people for rating that have not used you, because someone gave you false email information. Thank you kindly for stopping this annoying behavior as someday, I might actually need to use U-Haul and rate it.
MARQUIS LU-Haul was amazing !! Would highly recommend. Easy process all around in initial pickup.
John VI arrived this morning for my reservation the gentleman was busy with another customer so I switched to mobile check in. Checked in waited for few minutes then I showed him the phone for the keys. I looked over the vehicle for damage and took a picture of gas thought it had odometer but it didn’t. When I return the vehicle lady checked out vehicle and I asked if I wanted a reciept. I said yes and then she told me it says you drove 25 miles I said no thay was incorrect. I showed her my mileage app and I also used the trip odometer and drove 21.3 miles. She had an attitude and said I'm not arguing with you. Then asked if I had a photo. It's not the point of the 4 extra miles it's the principal of how I was treated as a customer. Will not recommend this location. If you want feel free to give me a call at 336-693-8155.
John WThe store and furniture pads smelled of cigarette smoke, causing my furniture to smell of smoke.
Meredith J