When I arrived, I explained the situation about the ramp on my truck not working and that UHaul had told me to go to her location for another truck. She was very irritated and stated that she did not have any "fucking wi-fi". The location is a hippie/dope smoker place and not inviting at all.
WHITNEY M
The Purple Peddler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, NC 27217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The place of the original reservation closed 2 hours early then got sent to the purple peddler on webb. They didnt have a truck and then got sent to the other purple peddler listed for Rauhut and finally got a truck. Spent about 2 hours of my day chasing a truck. Very poor organization on UHAULS part. Looks like Penske for future rentals.
KENNETH SI did not use U-Haul…Stop people from putting down false email information. Insist you give a person a code sent to their email, then have them read the code back to you…. Could be as simple as U-Haul or 4444 or Mickeymouse for all I care, but stop contacting people for rating that have not used you, because someone gave you false email information. Thank you kindly for stopping this annoying behavior as someday, I might actually need to use U-Haul and rate it.
MARQUIS LU-Haul was amazing !! Would highly recommend. Easy process all around in initial pickup.
John VI arrived this morning for my reservation the gentleman was busy with another customer so I switched to mobile check in. Checked in waited for few minutes then I showed him the phone for the keys. I looked over the vehicle for damage and took a picture of gas thought it had odometer but it didn’t. When I return the vehicle lady checked out vehicle and I asked if I wanted a reciept. I said yes and then she told me it says you drove 25 miles I said no thay was incorrect. I showed her my mileage app and I also used the trip odometer and drove 21.3 miles. She had an attitude and said I'm not arguing with you. Then asked if I had a photo. It's not the point of the 4 extra miles it's the principal of how I was treated as a customer. Will not recommend this location. If you want feel free to give me a call at 336-693-8155.
John W