We had a misunderstanding about the size of our truck. He insisted that we could lift a whole washer and dryer with a dolly and no ramp. We had to go back inside and insist for a bigger truck with a ramp. He gave it to us on a half of tank and I returned on a half of tank and was still overcharged for gas. We only made one trip in the same town. I’m pretty sure this was out of spite unfortunately because I made sure the gas was half full exactly how I was given the truck. I will not be returning here. I wanted to go and ask about it but I know he would only give confrontation and I do not like to argue. Right is right and wrong is wrong.
LAILA M
Purple Peddler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, NC 27217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing, Mr. Ed did an amazing job, God bless him and his business!
Omar LThe process of renting a trailer at Purple Peddler was easy & fast. They were friendly and very helpful when picking it up, and dropping it off. We would rent from them again!
Kirby WGreat office and more awesome manager. I wish my hometown uhal was as professional and engaged.
Jimmie DThe number they have listed to call if you have any issues or just to rent a U-Haul the owner always answers and he is ABSOLUTELY disgusting, the most ill-mannered man I’ve ever spoken with… not only was he rude, he disrespected me. Talk to me as if I was a child… he screamed at me telling me to shut up and let him talk when I was trying to figure out where exactly to drop the truck off because it was so many trucks lined up on the side, screamed at me to get out of the back of his parking lot when I initially called, I knew then I should’ve went elsewhere but i already scheduled for the truck so late and really needed to get my items moved that night.. and he charged me way more mileage than i actually used… as far as the truck goes it was in poor condition, the truck jerks every time you ease off the break, the inside was nasty clearly hasn’t been cleaned in months… dog hair everywhere I took pictures and videos of how unclean it is. I WILL NEVER RENT FROM HIM AGAIN and Burlington is such a small town I’ll be sure to spread the word for NO ONE ELSE to give the U-Haul at purple peddler on w web there business…
SIERRA J