The guy who was working there (I forget his game) was helpful and accommodating.anthony A.
Trailer Rental & Towing in Burlington, WA at Affordable Storage Century LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Burlington, WA 98233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The staff was super helpful and friendly.Dorothy M.
See comments above. Sorry but you can't fix what you don't know is broken.JOHN R.
The on site manager Mr.M. was very informative and explained how to use the equipment and how it operates. Experience and knowledgeable and great services. I will definitely recommend this place.jesus H.
This location doesn't have room to back up or turn around with a trailer. To drop off a trailer you have to back up (while blocking coming and going traffic) onto a dirt and muddy uneven spot that slopes down to a field. If you're an expert backing up with trailers in tight spots on muddy fields with cars coming and going this location is perfect for youwilliam B.
Mike onsite was friendly and quickly answered the phone.Paul F.
The UHaul Representative Mike Commacho is always polite and friendly. His easygoing and organized manner is why I always rent from him. Thank you.CHARLES H.
cant improve... MIkes the best!kathy R.
This is a friendly, clean, safe and responsive location and operator. Great Service.Ronald H.
There are some steps of reservation, pre-rental account set up, identity proof, vehicle locating and access that are beyond challenging. If it were not for an experienced and very helpful operator at Affordable Storage this truck rental would not have been completed. The original reservation via phone (with Quik Mart at Collins Rd zip 98284 ) required several edits as it was full of errors and the UHaul app failed to complete the transaction. I won't be recommending that location or the app to anyone.brian P.
Affordable storage century LLC was great, though with the main lady I delt with having a broken ankle and myself accidentally distracting her a few times with questions she accidentally forgot to give back my license. However the owner(I believe) of affordable storage, contacted me and sent my license to my new location before I even made it there, it was accompanied with a very nice letter and made me feel like there are still good people out there.Dallas H.
Very good employee'sGilbert L.
I tried using the phone app for an early pickup. It is the WORST phone app I have EVER tried to use - in a word, impossible. Fortunately, the manager was in the office early and was able to help me get the truck. Absolutely no complaints about Affordable Storage - the truck was ready and waiting for us. But the app ... jeez.James S.
Every thing was great, would not hesitate to use againKen K.
Drop off location Red Storage . poor experience all together. Mike at Burlington Wa affordable storage made things right. Truck drove poorly.heidi M.
I went to get gas she closed the officeDyan L.
1. PICK UP LOCATION CHANGED W/O NOTICE: I reserved the truck online. I selected a specific pick up location for a reason and was sent a confirmation email conditioned my pick up point. I called the day before pick up and learned that YOUR computer had assigned a different pick up location on the opposite side of town! No email, phone call or text to notify me. I had to find out when i called my selected location to ask a question about the drop of date. 2. FUEL LEVEL: When the attendant went over the paperwork, the form said that the fuel level was at ? of a tank. When I got on the truck and started it, I looked at the fuel Guage to see that it was at Â¼ tank. I took pictures of the fuel Guage, filled the fuel to Â½ tank and showed the picture to the attendant when I returned the truck. 3. CHIRPING/ SCREECHING SOUNDS: As soon as I started the truck, I heard a chirping sound coming from the fan belt, indicating it needed to be changed. Once I shifted the truck into gear, I could hear the brake pads quietly screaching against the brake rotors... these too indicated that they need to be changed. When i returned the truck the following day, I informed the attendant of all this and she said she would place it out of service until it had gone to the shop.Benjamin V.
Great lady and her kids!aron S.
Everything was goodJacklyn M.
Nice staff polite Lady.SCOTT D.
I was originally scheduled to pick up my truck in Everett 24hrs before I picked it up I was informed that I would have to drive 45 mins north to get my truck and equipment big inconvenience when your trying to move out of state r er p @Everett store didnt seem to care rep@ Burlington was nice but gave no instruction on how to use the tow dolly which later on caused issues with our trip we were delayed by about 4 hours in Tacoma anyhoe yeah I'm not impressed wont use uhual again I dont do well with inconsiderate peopleSarah H.
With what's going on right now (COVID protocol) I was disappointed to see an employee that had no mask or gloves there to interact with me; taking my ID and payment method, in my common space. Was also discouraged that UHaul doesn't provide a standard plug in that fits 99.9%of cars. You get a BS add-on purchase of an adaptor to plug the electrical into your car. It's not like you can say â€˜no'. Something you could easily communicate as part of the set up.Dan F.
There was no one there and I never received a receipt. See notes above.Pamela T.
excellent customer service. responsive and quick communication.janis E.