Went to the location (deer lake market) I have booked for and for some reasons both the store clerk and I were having issues uploading the driver license; could not move pass that step, neither the app nor the actual website on safari were working; called the hotline at least three times, first time got hung up on, second time and third times couldn't find out what the issue was and we had to end up going to another location to pick up the truck. The whole process took an hour, booked for 10am pick up and ended up getting it past 11am. Having to move is already stressful enough but this is making it even more difficult.
Lok C
Wediamerica African Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burnaby, BC V3N3L2
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Customer Reviews
- 2.5 Average Customer Rating
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The VAN is very new and excellent. However, the store has inadequate facilities. The location is not very good and the service is very “manual”. I had to give my credit card details to someone over the phone, even though this information was already included in the app.
Luciano Cextremely dirty & smelly
Syed FThe owner of the is very unprofessional and unrespecfull with people and ask for cash money
Nesar ACommunication was hard but we got it
Mandeep K