There is a charge of $16 on my statement for insurance coverage which i clearly declined when i booked the Truck. Please help me file a compliant against this vendor.
Sin C
Wediamerica African Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burnaby, BC V3N3L2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Avoid at all costs! I thought i was getting contactless pick up but the man running the West African shop refused to give me the key even though I showed him I had the approved reservation information AND after I called the uhaul customer service TWICE, and they TWICE called this man and told him to give me the key, he refused. It took close to 1 hr of my rental time before he would hand over the key. Then the guy on the phone said I had to still return the truck at the same time I had rented to return it even though their employees took up 1 hr of my paid for time. Never again. This is a scam, and charade, and complete incompetence!
Joanna UTook 45 minutes to get the truck. Got told to just call customer service by the shop owner. Heater in the truck was broken which meant the windshield was completely foggy and dangerous to drive. Not a good experience.
Felix MThe battery was dead, truck driver came and tested the battery and had to replace it as it would charge with cables. The location is the worst, I reccomend everyone to stay away from this location as they are scammers. I rented the truck for 2 hours and it took 5 due to waiting for tow truck driver to come and they charged me for 2 days and would not explain, just said " not me it's u-haul" Do not ever go there.
DEREK MI filled out all the forms and credit card information online, but I had to repeat it all again on the phone to the person in the shop.
Reza T