Improve the online pick up system. We kept having an error message when trying to scan the barcode at the location over our phone. Thanks to the helpful clerk who took the time to manually enter our reservation all over again we were still able to pick up the needed UHaul Van.
Trailer Rental & Towing in Bushwick, NY at Pure Energy
Moving to or from Bushwick, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Bushwick, NY 11221 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Bushwick, NY
Cargo trailers in Bushwick, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Pure Energy!
Utility trailers are perfect for towing large or oversize cargo in Bushwick, NY 11221. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Pure Energy provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Bushwick, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Bushwick, NY online today!
Trailer and Towing Supplies
Tony was extremely patient and helpful. System was very slow, but he kept on top of things.
Location is small. Limited space
Water is coming inside the van in the cargo. It ruined my boxes. Please check it
My stuff got ruined with wet paint, the guys were super rude acting like we were going to steal the damn truck. I've rented multiple uhauls with no issues but this time it was different.
There was wet paint in the bed of the truck. The paint got all over our clothes and all over my stuff. The paint was on my shoes and got tracked into my new apartment. I told the man at the lot where i picked up the truck and he didn't understand/didn't speak English well. I believe I am entitled to a refund because I had paint everywhere. I'm still cleaning paint off things in my apartment days later
Let's go back to the old ways in which we can walk into a location give Drivers license and debit/credit card and you can rent the vehicle .... it was too much to go on your phone just to get the vehicle how about if you don't have a smart phone or your phone battery is dead
I completed the reservation online, but when I got there the attendant said that he could not find it and he did not ask for a confirmation number of my reservation. So, I had to wait for him to do it again. Why offer this service if you cannot find it? I just finished with another rental from this morning and the same thing happened, the clerk said that she did not see it. I don't believe she was being honest.
During the time of my interaction I found no issues or concerns to report.
The vehicle was dirty/dusty in a way that made me unsure if it had been properly sanitized between uses (considering COVID...). But the vehicle still ran well and got the job done. The online check is was VERY slow and difficult to use, I would have rather check-ed in in-person. Not the fault of this location in particular, however. The attendant tried to be as helpful as he could.
The guy who assisted me was soooo helpful! (I think his name was Jason? He was West Indian.) From the first phone call to the turning in of the van- he walked me through everything, without giving me a hard time over my confusion and discomfort with the technology. I just want to say THANK YOU. This was a very good experience, and I would not hesitate to rent a van again.
The online check in process could be improved. Asking the location barcode scan first in order to enter all of the other info made the wait longer at the pick up location.
I had booked furniture pads and a utility dolly, neither of which was available at this location. That posed a bit of challenge when moving, but overall they got me in and out with my truck very quickly and made the process very easy!
The hoops to jump through to rent this vehicle were ridiculous. I rented at 630 am, went to log in to find out I needed to either have my passport on hand or I needed to find someone who'd be able to take a phone call at 630 am on a saturday morning. My mother on the other side of the country got called at 330 because I didn't know you were actually calling! What would have happened if I couldnt find someone that early to pick up? Why wasnt it communicated that i needed this verification beforehand while I reserved the vehicle? I had to pick up the keys from the person at the counter, so why did I need to have my identity verified by so many sources if he could have just checked my ID? It's not like it was a 100% contactless experience.
The guy who rented the trucks to us were very rude & unprofessional at 10 Malcolm x Blvd in Brooklyn ny truck was very dirty & disgusting..Never coming here again
Staff was incompetent and generally unhelpful. The employees are paid to do nothing when the entire process is online. The online representative was also slow and unhelpful. Frankly, your business model is embarrassing and your staff should be embarrassed to work there.
I didn't get the name of the employee who helped me get the uhaul but he was great!
Secure people with customer service skills and patience. The app doesn't work well it's extremely slow b loading each page
The Person working was very kind, knowledgeable and helpful, so no complaints for the person working. The problem is that the location is way too busy for one person to handle, and then run a gas station on top of! More personnel is needed to make things go faster. I waited over an hour to pick up and then another hour to return because of the checkin system on the app. It's such a mess. Customers shouldn't have to pay for rental time and then spend it dealing with ridiculous check-in that is adding additional frustration to the already stressful move. most of the delay is because of the horrible app, which needs dire retooling. Every person waiting here was complaining about how awful the app is. It doesn't save time, and I specifically asked the representative on the phone prior to pickup confirming the location if I needed a passport or anything, and they said all that was needed was a credit card. Well, once I got to pickup location, it wouldn't let me check in without a lease or passport, which no one carries on them, and wouldn't let me checkout without references. So now I have to bother people on a Sunday morning! Most of whom are not even answering bc they're in church, working, still asleep, or think this random call from U-Haul is a scam. Thanks for the aggravation! I am very unhappy with the experience. Please make it more user friendly.
I am not sure where to start. Your system is broken, this entire self pick up and self check in thing just doesn't work. 45 min to pick up my truck because I have to go throw some silly process on my phone. You should ask all that stuff beforehand. If you guys need help designing the user experience let me know
I, and all customers there at the same time, are very upset that Uhaul requires that we check in twice. Once at home and the second time at the pick-up location. Uhaul claims we save time checking in online, but I've never been to a Uhaul location where they have acknowledged the pre-location check in. I am always told by the operators on location that online check-ins are useless and check-ins only matters at the location. This happens EVERY TIME AT ALL LOCATIONS. Uhaul needs to consolidate their systems to allow a streamlined process. UNTIL THEN I WILL NO LONGER USE UHAUL.
Great friendly service
The man at the counter is a saint! Incredible customer service from the man working on the afternoon of August 2nd. Please give him a raise!
Admin said there was no req sized dollys so he charged me for a large one. Turns out...in the back of the truck, there was a req sized dolly. Buy more moving pads. I asked for some, Admin said there were none left. He mentioned people taking them...then charge those people. Spray Wash and Paint the outside of the building. It should take two men and one day of labor to do this. The building looks like trash. Van was is good shape.
This is one of two very frustrating experiences I had with U-Haul. The reservation did nothing for the experience, as I was still forced to wait an additional 2 hours, only after being passed over by the attendant multiple times. This poor experience was only rivaled by the tremendously poor service I received at the Park Slope location on multiple occasions. Its unfortunate that no one at this facility is solution driven.