I don't think it was the gentleman's fault but my experience was not good. I was suppose to get the van at 10:00, I did not walk out of there until 11:00. It was very inconvenient for everyone involved. Internet issues and whatnot.
jeffrey C.
Murdick Auto Parts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Butler, PA 16001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We planned with Murdick's to pick up the Uhaul at 10am when the store opened on a Saturday. The owner of the store was in Florida and he said other relatives would be operating the store while he was away. No one was there to open the store. We had to personally call the owner in Florida a few times to try to check in. The people who were operating the store while the owner was away finally came around 10:35am. The Uhaul website was not working for the owner who was trying to check us in remotely. We tried to return the Uhaul during store business hours, but the people who were supposed to be operating the store were not there again. We tried returning the Uhaul through the Uhaul website which seemed like it was supposed to be very simple, but the website wasn't working. We had a very frustrating experience overall but thankfully the owner did help us over the phone from Florida.
Andrew K.Love working with Murdicks for my U-haul and auto part needs! Wonderful gentlemen to work with
David C.Rented several times there and always positive experiences. I will be needing to rent again soon and will go to this location.
ronald W.Have received excellent service at this location. This was the 3rd rental in the past 2 months. There were no trucks available and one showed up at the last minute that we were able to secure. It worked perfectly.
Brian P.