No, your company your rules but you should get some kind of a refund when returned almost day earlier, my thought
Irma L
Beckers Esso Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caledonia, ON N3W1J1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Easy pick up and drop off using app. Truck was there and clean.
Bobbi TThe inside of the truck had not been swept out. The location (Beckers Esso) did not have a working iPad, and I had to do the check out and return on my own. I specifically booked the truck for the times that I did, so I would NOT have to do a self-return with the truck. It took almost an hour just to pick up the truck and get it on the road because of this inconvenience. The employees did not seem to be ready, able, nor willing to help very much with this challenge. I did all of it over the phone with U-haul customer service.
STEPHANIE LI rented an appliance dolly with my order but when I arrived to pickup the truck, the store said they don't stock any dollys at their location. I was moving 6 heavy appliances but had to manually carry all six from 4th floor apartment, down elevator & carry onto truck. When I placed my order online, I should have been told that their location did not stock any dollys.
Todd TMy only complaint was that the windshield wiper blades needed replacing. It snowed overnight and the roads had been salted. The wiper ends were smearing the spray fron cars in front rather than clearing it, even with windshield washer fluid activated.
Paul W