Paid for a dolly but was not included, submitted a complaint online but never heard back. U-Haul was FILTHY. Steering wheel was turned and didn't drive straight
Trailer Rental & Towing in Caledonia, ON at Beckers Esso Station
Moving to or from Caledonia, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Caledonia, ON N3W1J1 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Caledonia, ON
Cargo trailers in Caledonia, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Beckers Esso Station!
Utility trailers are perfect for towing large or oversize cargo in Caledonia, ON N3W1J1. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Beckers Esso Station provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Caledonia, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Caledonia, ON online today!
Trailer and Towing Supplies
The cargo was tidy and empty but had not be cleaned since at least the previous owner. Highly functional but in need of a wipe-down and quick vacuum in the cab floors. I am more aware of this because of COVID conditions.
the kilometer rate is very high, solid trucks
There was an IT issue between the online order and the attendant at the location. We then had to verify the application details on the phone as they wouldn't upload in the system. It wasn't a tragedy but we were asked, by the agent to order online and then we had to do it all again over the phone. Just an FYI to help orders in the future. Overall we were happy with the truck, very clean and with the local service.
The advertised price was 19.99. The price we paid was 10 times this price. Not sure we will rent uhaul in the future.
The fellow at the Esso station had people coming in while we were trying to complete the pickup, which took about 25-30 minutes. He was the only staff. The return took from 11;25 to 12:15. The fellow seemed to have to wait for the tablet that he used to process. The other issue with the location was that I had mentioned several times to the other fellow, who took my reservation, that we needed at truck with a ramp. Upon arrival, we found out that one had not been reserved. Fortunately one was available. Suggestions for this location would be to have additional staff for pick up and returns. Perhaps more local training would be beneficial, as there weren't really any informed replies to my questions....he just shrugged. Additionally, the person to whom I spoke with on the phone was efficient, informative, and clearly understood the whole rental process. This location is convenient, and would like to use this company again, but maybe not this location. Thank you
The cashier told me to return another day to receive my cash deposit.
I had requested a flat on wheels on my original order. When I got there he said he didn't have that. Got stuck paying for a regular dolly which was useless and no help for what I was moving. Back of the uhaul was dirty. Could have been swept out for me. The back was filthy. The front had mud everywhere all over the foot area.
Absolute garbage service. My first ten (literally ten, not hyperbole) minutes was spent waiting for clerk as he was talking to some friend or family member in India. Finally the clerk got to me with what seemed like an annoyed look and gruffly asked "What do you want?" I told him I reserved a trailer and he took my credit card and then told me to "go to the back," pointing in the direction of the back of the gas station. Obviously no pre-trip or help with hooking up a trailer was to be expected at this outfit. When I got to the back the trailer was literally frozen to the ground. I tried to lift the trailer hitch but couldn't. I went again to the clerk and informed him the trailer was frozen to the ground and I couldn't move it. The clerk gave quite an inspirational response, â€œI can't do anything about it.â€ I would never have rented this trailer if I didn't absolutely need it and if there was any alternative trailer rental company near by. I needed to move my apartment TODAY, so it was incumbent upon me to find my own solution. I grabbed a dolly sitting out front and literally used it to pry my trailer hitch from the ground. I then had to shovel about three feet of snow to be able to get my van to the trailer. Even though I could now lift the trailer hitch it was still too heavy for me to move it on to my van hitch by myself, so I went back in and asked the clerk to help me once again, assuring him I took care of all the ice and snow issues, so he only had to help me lift the trailer hitch on to my van hitch. The guy helped me get the trailer on my van hitch at least, but as soon as he drpped the trailer hitch, he did not even wait for me to open my door and get out, he was literally back in his store in a New York second. I had to figure out how to hook up the trailer myself and it is not something I am very experienced with. Once I hooked up and got the power going I found two lights burnt out. Oh well.... I moved out of my apartment and drove through Northern Ontario and when I took a turn and hit a bump north of Thunder Bay my trailer seperated from my van. Thankfully, looking at the hitch and chains, I knew enough to put the safety chains on my trailer hitch and thankfully I was taking the turn at a slow speed so there was no damage. I was stranded on the road for about two hours and Uhaul customer service got a tow truck operator out to me and he was able to get my trailer reattached to my van and he secured the hitch properly. I only have good things to say about Uhaul roadside assistance. As for this Uhaul service provider at Caledonia Esso? I can only say if a person unfamiliar with trailers comes to this outlet they could literally leave the premise with an incorrect 1400 IB trailer hookup and put themself and people around them on the road at serious and even life threatening risk. This place is utter garbage service, to the point of being unsafe. Not recommended. I also put this review on Goog
The cashier working the store was very rude and disrespectful to me and my girlfriend and did not treat us very nice. I was not impressed at all with how he acted. I almost decided to go to a different location because his attitude. But other than that the truck ran fine and worked for what I needed it for. The cashier when I dropped it off was a younger man and he was very nice and helped me with dropping the truck off. The truck was very muddy when picking it up. Thank you uhaul for your service
I was originally told to pick the truck up here. Then I was told THREE TIMES that the location changed. I was also told to leave the truck in Caledonia. GUESS WHAT? I was charged an extra fee for "wrong destination" drop off. I was also charged extra mileage and fuel because THE TRUCK I BOOKED WAS NOT THERE and I had to take a smaller truck and make 2 trips between Stoney Creek and Ancaster. U-HAUL sucks big time! Tell everybody: U-HAUL is a complete screw-up of an 'organization'. (YES, WE MUST USE THE TERM organization VERY LOOSELY.)
Used the cargo van for less then 3 hours and was charged for usage of the dolly and furniture pads which we didnt use we had our own items. There wasnt even a dolly in the van to begin with. Very unhappy with the customer service received..Wont be using uhaul again.
Agent provided great service. We had a little trouble with the updating the online booking site, but he got it all sorted out. Also, we were a bit unhappy about thinking we were getting a vehicle in Hamilton, but had to drive out to Caledonia. They gave us a discount for the inconvenience however, so that was great. Again, not a problem with location.
Charged me as a late drop off. Even though I was there at 19am and bought his gas to top it up.... had to call uhaul for a credit.
just a drop off location. No real review to be left
My whole "ordeal" with Uhaul was an experience from Hell and I am hoping I never have to use this service again! If you care to get details I can be reached at 705-759-7086.
It took 45 minutes to get the paperwork done. Finally ended up paying over the phone. We were very late, having received redirection to this location after we had already departed to pick up the trailer. And the trailer was not the same as ordered! VERY POOR EXPERIENCE overall.
Owner/customer service representative the rudest, most irrational individual I have ever had the displeasure of dealing with- U-Haul should remove this location from their service. I would not just NOT RECOMMEND EVER USING THIS COMPANY/LOCATION, I would strongly recommend you run screaming as fast as you can from here. The owner has inexplicable severe anger issues; his behaviour is threatening and hostile, and he does not possess the intelligence for normal conversation/dialogue. U-Haul head office has yet to contact re: complaint. Go to Avis, Budget down the road!!
The only reason that I would recommend this location is because if is local.
There was a bit of a language barrier but a good attempt to overcome.
Although they are new to U-Haul business they did a decent job receiving the trailer. Days later I booked the trailer again from them for a local trip
No help at all. I asked about insurance and how to open & close the truck, but response was very unhelpful. I was also moved frequently as the shopcounter was the U-Haul counter. Very disappointed I couldn't use a vehicle in Hamilton & I had to get a cab to Caledonia - awful!
I was told my price would be 234$ and it was s Due by may 24th. When I returned it I was charged 344 dollars with no explanation why. Very upset with the experience.