We had to take a picture and send it to U-Haul and then when we got back, we took another picture and brought it into the store and they said that we owe them $30 for gas when we went 5 km of 5 km is not $30 worth of gas the needle did not move but because we did not have the original picture it was sent to U-Haul on an app that they sent me. We could not see the picture of the gas gauge did not move. The truck clearly has a problem and then you guys deduct $9.83 from my account. This is absolute bullshit.
Shelley M
Beckers Esso Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caledonia, ON N3W1J1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Do not rent out the same truck to two different people at the same time. Be quicker when adjusting the bill from the 'estimated' charges to the actual charges. (It has been 2 days the 'estimated' charges are sitting against my account.) Have less of the rental done by e-mail and much more done in person. I have 6 e-mails for 1 truck.
wendy sTotal pain in the ass dealing variety store owner posing as U-Haul dealer
Alban OOnline we had asked for 1 dozen moving blankets. There were none available, however we were still charged for them. I asked the rep why couldn’t he take them off the bill. He told me I would need to get in touch with U-Haul and they would credit me back. It’s just a poor set up, being offered a product, paying for it even when it was never available at the location, then have to ask back for a credit. VERY poorly done !
Chris HWas easy to pick up and drop off the vehicle with little to no wait time, vehicle was clean and well maintained.
Artur G