The customer service was excellent.
Jaideepkumar P
Temple Gas Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T1Y4E8
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Customer Reviews
- 3.5 Average Customer Rating
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Friendly, fast service
Allison KThe attendants constantly take other customers while dealing with you, I was the next customer and they continued to take other customers instead of helping me next. they are unaware of other credit card options and always give me a hassle when I explain there is 2 different cards with the Neo bank. There is one attendant that doesn't explain the process clearly either about the deposit, I also put in extra fuel and was told I didn't fuel enough.
Ashlee-Raye GWhen booking a reservation on the phone I provided my pre paid master card and the reservation was booked, however upon picking up the track I was told I have to have another credit card which caused me a big delay because I didn't have another credit card. I had to go pick up my friend so I can use his credit. I was happy a lot because I when making reservation I was not told anything.
Steve NKeys were supposed to be left in a drop.bix but weren't, this lead to me loosing valuable time with my elevator rental.at my new condo, instead of having 4 hours with the elevator which cost me 400 dollars I had 1 hr due to the location not leaving the keys and me having to wait for them to open. Absolutely the worst experience ive ever had with uhaul. I wasn't even able to move all my belongings as a result of there mistakes. This rental should be fully refunded as I lost multiple hours and have to again book another truck and rent the elevator again to finish my move .
Brandon R