Had an unfortunate circumstance happen, needed the truck for an extra 12 hours, was roughly 27 hours total. Got charged for 48 hours, double insurance charge. And returned the truck an hour early, completely clean, and put $100 of gas in for the 40 miles we put on it. No compassion for circumstances, and a $300 bill during a move we could barely afford in the first place.
William G
Surrey Wheels and Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T1Y6G7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This is the 1st time the owner/ front desk ask me to take off the snow from uhaul truck
Dan ATrailer was full of snow when picked up, trailer in good condition. Otherwise all went good.
Pavel AVery fast and the staff very accommodating they help me how to return thru online I will recommend this place
Jovelyn MTruck was fair away from my house so extra 60ish for gas. They didn’t have the moving blankets I ordered or an ice scraper for the truck in the middle of winter. The appliance dolly wheels didn’t roll barely. U-Haul doesn’t fill up the trucks anymore and they make you estimate exactly how much gas to put in based on pictures of the tank. Try to find non U-Haul options and you will be happy. The seats were comfy though. Their app sucks too. You have to upload pictures of your license, face and someone else they can ai call to verify. That process takes about 15-20 minutes if you are budgeting your time.
Steven T