Online reservation was easily completed with easy process for pickup; Van was very clean; dropoff was hindered with computer online access unavailable resulting in customer service representative completing vehicle return on mobile phone.
Gordon M.
Trailer Rental & Towing in Calgary, AB at More Convenience Store
(U-Haul Neighborhood Dealer)
#8 539 Queensland Dr SE
Calgary,
AB
T2J4G4
Contact Us
#8 539 Queensland Dr SECalgary, AB T2J4G4
Services at this Location:
Location Hours
- Mon-Thur: 8 am - 8 pm
- Fri: 8 am - 9 pm
- Sat: 9 am - 9 pm
- Sun: 9 am - 7 pm
Special Operating Hours
- 4/20/2021 - 4/24/2021: 9:00 am - 7:00 pm
- 4/25/2021: Closed
- 4/26/2021 - 5/1/2021: 9:00 am - 7:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Calgary, AB T2J4G4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Great help from store manager both picking up and dropping off trailer.
Leon D.- Rating:
- 3.0
When I called in for a quote to rent a van for a few hours, I was quoted $20 plus .59 per km for mileage. When I picked it up I was charged $172.15 as a deposit (fine but would have been nice to be told as what if I didn't have that much available on my credit card) and then the contract said .89 per km, plus I was told I had to also top up the gas to return it at the same level it was when I rented it (also fine but should have been mentioned in the initial quote), so my total came to $46.02 plus the $10 I put in for gas so it was more than I had planned on, and today is Monday and my credit card is still showing a charge for $172.15 which was only supposed to be the hold/deposit charge, not the $46.02 that I should actually be charged so hoping over the next few days the charges are corrected.
tracy R.- Rating:
- 2.0
The truck was disgusting, had spilled coffee on the ground, dirty tissues in the doors, smelled terrible, dust everywhere, steering wheel felt sticky and gross. Just disgusting, I felt like I had to take a shower after I dropped it off and wash all of my clothes in hot water. I will definitely not go back to that location EVER again. The person helping us was nice, but the truck was just filthy.
Rose S.- Rating:
- 5.0
Overall all good
NYASCHA E.- Rating:
- 3.0
Liked that it was closer to the south end of Calgary, so we didn't have to go too far for pick up & drop off.
thomas D.- Rating:
- 5.0
Need a truck very last minute, the online process and check in was fast and efficient. The truck was ready and newer vehicle which was nice too. Staff was helpful and. Friendly. Would choose this small location again compared to the larger locations. Thank you.
Cassandra G.- Rating:
- 5.0
Make sure the inside of the van is clean before they rent it out to the next customers.
Rogelio J.- Rating:
- 5.0
thanks
ESTEFANIA B.- Rating:
- 5.0
Rental is smooth, gentleman is professional and answered all my questions.
Kiomah B.- Rating:
- 5.0
I have used this dealer couple times and staff were friendly and knowledgeable.
Ebikabowel L.- Rating:
- 5.0
I am happy with my experience at this dealer, will use it again. Thanks
cheryl D.- Rating:
- 5.0
This dealer has a convenient location. Friendly service and quick checkout comparing other dealers.
Parabhu R.- Rating:
- 1.0
This location was cluttered and messy, the store floors etc were dirty. We had to go through the back door to get to the vehicle - a hallway crammed with cooking items and boxes. The vehicle was parked in the alley - dark with poor lighting. Couldn't see the vehicle well enough to inspect it. Had to use my cell phone light. An employee was doing personal grooming while we checked in, didn't even look up to greet us.
Annette P.- Rating:
- 1.0
Not safe for customer, if u-haul vehicles are parked in on ice and covered full of snow.
sagar A.- Rating:
- 1.0
This location is disgusting, rotting orange peels, professional papers strewen around the desk, kids coats and backpacks across chairs behind the counter, i saw a slushi machine in the corner that was buried in cloths, boxes and other home things, i dont know weather i walked into a house or a buisness. Between the abundance of things for sale, little to no advertisement of sale goods, appalling cleanliness, personal items everywhere, and private documents towering around the counter i dont know how the buisness is still functioning It leaves all leaves me with a shocking feeling that this is the type of place that is allowed to rent out u-haul trucks, if there was a minimum level of service bar this location is using a jack hammer to push it downward
Eric M.- Rating:
- 3.0
We originally rented a trailer for a 4 day rental for pick up in Kensington were rerouted last minute to meridian road where we picked up a trailer that was in very poor condition the wiring did not work there's spray paint on it and in the trailer was in just general poor condition we were then we wrote it over the Queensland location and then were informed that we were a day late for a four day rental so the information was not correctly relayed from location to location
Dan E.- Rating:
- 4.0
Quick and easy process at this location. No complaints whatsoever.
Brian G.- Rating:
- 2.0
This may or may not be the specific locations fault. But it was extremely inconvenient that I had to pick up the trailer one day ahead of time. And I was only notified of that change, the day before the booking. We had nowhere to store the trailer, there was a concern of theft especially as the trailer had no lock and no option to buy lock. The workers at this location themselves were helpful, so these comments are not directed towards them, but to uhaul company's organization as a whole. That their policy is that it's ok for them to be extremely inconvenient to their customers and still charge them top dollar.
eileen T.- Rating:
- 3.0
It's a family run convenience store! The shop is filled with evidence of a business run by a 'small family.' I'm sure the U-Haul part of the business helps them a lot. They are a great couple to work with. I'll rent from them again!
Ron D.- Rating:
- 5.0
This is a small store doing uhaul rentals as an addon to their business. They did their best and the trailer worked properly. They were helpful when the lights didn't work as I had a fuse blown to the trailer lighting. Service was fast and friendly, and patient when we had light troubles too.
James S.- Rating:
- 3.0
We were told we could not deliver the trailer we had rented at the location we had made arrangements to drop it off at when we reserved it because of city of Calgary bi-laws. Why was this not mentioned when we made the reservation. We delivered it to our preferred location anyway and saw that there was another trailer exactly the same at the location. The whole process was stressful and the U-Haul staff were extremely unhelpful. They just kept repeating the same things, information it seems they were unable to give us a month before when we made our reservation. Bad experience from start to finish.
tom H.- Rating:
- 5.0
Very good man to help you with all your problems
Qiang L.- Rating:
- 3.0
The vehicle was dirty inside and out. We cleaned the vehicle no issues. At the pickup location the lady English as a second language tried her best but hard to understand but did her best. It took a while but we were fine. No big problem for me.
Frank N.- Rating:
- 2.0
The location was not open at the time of the booking @8:00am. I called and contacted U-haul, and was told that someone would be there by 9:00am. Nobody showed up until 9:20am. This resulted in a 1.5 hour delay for me to move the items I needed to. I was not impressed.
Keith R.