rear tail light was out....when we went and picked up tow dolly, the Uhaul reps there changed it for us.....but not good to be traveling cross country and the basics werent checked.....they also charged me $200 more than what I was quoted, saying it was insurance but I had chosen all insurances when we booked.....
BRIAN L
Canfield Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canfield, OH 44406
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- 4.0 Average Customer Rating
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Nothing.
RONALD SSome teenage kid work in the counter didn’t know his ass from a hole in the ground. I called and asked a question and he basically just repeated the question that I asked and didn’t have an answer. Then when I went to drop off my trailer, he is asking me where the keys for at were. Don’t have somebody who has no knowledge whatsoever working the counter. He was also lacking common sense.
David MI am 52 and have a back condition. I met three Ace workers at the store and asked for help removing the heavy trailer from vehicle. They told me “we don’t do that at this store”, so I would have to detach it myself. I explained I knew HOW to do it, but it would be too heavy. I even showed a young woman my back brace. Anyway, I got it off but it hurt me a lot and I won’t be using Uhaul again.
CHAD UExcellent service very friendly.
MARK N