It wasn't the location that was the problem. The truck broke down, which happens, but the response to service was unacceptable. He was so close to at least 2 locations for UHaul and instead of swapping him out, they told him he had to wait 90 minutes for a repair man. He had a 5 year old little girl in the truck. No mention of Xtra time on the usage as well. He hustled to get the it back in time. Not a great situation when you are already in stress from moving.Kenneth C.
Canfield Ace Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Canfield, OH 44406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Had a hard time finding the keys. They were in a lock box outside but they could not get into said box. They looked up the codes on the U-Haul system but those codes did not work. They tried to call U-Haul to get into the box but to no avail. They did upgrade me to a bigger and nicer truck so I was extremely happy. I was starting to get frustrated but the two ladies were extremely nice and kept apologizing. They also kept explaining to me what was going on and trying to offer solutions so I appreciated their customer service. If it were not for those two ladies I would have definitely given a MUCH lower rating.eric P.
Ordered a 26ft truck. Arrived to find we could only get a 20ft because the ONLY set of keys was with the previous renter. We then had to make more than one trip and waste valuable time with the paid movers that we had hired. Moving is stressful enough and it sure made the day much more stressfulShawn H.
See AboveRobert D.
Staff at the location was very patient, knowledgeable and helpful. My only complaint would be that the size vehicle I had reserved was not available but I was contacted prior to my rental date and adjustments were made.TAMMIE J.