Upon arriving the inside was not open. The check in process by phone was smooth but once I opened the back of the truck someone else belongings were still in there and this facility did not have any more uhauls.
Nayah F
Any Means Auto LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Capitol Heights, MD 20743
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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I'm extremely disappointed with my recent experience with U-Haul. I rented a 15' truck for a short 12-mile move and refueled it with $17 worth of gas, ensuring it was returned with more fuel than when I picked it up. Despite uploading pictures of the fuel gauge before and after through their app, U-Haul falsely claimed I returned the truck with an almost empty tank. This is unacceptable, and I feel taken advantage of due to the self-service model lacking a physical person to verify the fuel level. I urge U-Haul to review the uploaded photos and correct their mistake. Unfortunately, I will not be returning to rent from U-Haul again.
Oluwaseun AFix the app or even the website. It's appalling!
MICHAEL GThe key in the lockbox was the wrong key for my truck. This happened once before and I wish this issue would be resolved. It's extremely frustrating to have to take 34 minutes to call U-Haul and get the correct key when it's dark and 44 degrees out side.
MICHAEL GI'd like cheaper rates per mile.
DEXTER D